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#5137 - 07/04/05 07:36 PM OE's GL Consolidation causes error in GL retrieval ?!?!
BAMPH Offline
Paradise is perspective

Registered: 07/15/01
Posts: 876
Loc: Christ Church, BARBADOS
Versions in use: AL 8.0C (050321), OE 8.0A (050623)

Problem: When Ledger attempts to retrieve the OE transactions we get the error "The home currency of Adagio OE does not match the home currency of GL. This batch cannot be retrieved."

Troubleshooting: I checked some of the more obvious things like Data Integrity as well as the home currency setup in the GL and OE profiles and all appears to be OK.

I have found that if I were to retrieve the transactions in detail - before OE consolidates them - all is well. However, once we consolidate (and I tried two variations, by Account Code and by Date/Source Code/Account Code) the GL can no longer retrieve the batch, giving the error stated above.

This leads me to believe that "OE's GL Consolidation causes error in GL retrieval ?!?!"

For now I have suggested that they key the batch (consolidated version) manually in the GL and I have removed the 'OEGLBTCH.xxx' file from the sub-ledger.

Let us have your comments/suggestions asap.

Thanks & Regards, Peter


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#5138 - 07/05/05 11:01 AM Re: OE's GL Consolidation causes error in GL retrieval ?!?!
Nick Sciabica Offline
Adagio Buff

Registered: 03/22/04
Posts: 74
Loc: Modesto, CA 95350
I incurred the same problem. I was able to retrieve the batch in ACCPAC, yet I realize this is not an option for everyone. I am assuming we will see a patch.

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#5139 - 07/05/05 11:43 AM Re: OE's GL Consolidation causes error in GL retrieval ?!?!
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11571
Loc: Vancouver, BC Canada
Hi Peter and Nick,

Yes we are able to duplicate this scenario. Thanks for your patience and we will look into this.

All other Adagio applications do this successfully - it is just the current OrderEntry that has the problem.


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#5140 - 07/05/05 07:54 PM Re: OE's GL Consolidation causes error in GL retrieval ?!?!
Michael Mulrooney Offline
Adagio Virtuoso

Registered: 02/07/02
Posts: 839
Loc: Vancouver, BC
Please let me know if you come across this problem and I will fix the OEGLBTCH file so that it can be retrieved. (There will be no charge)

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#5141 - 07/06/05 11:40 AM Re: OE's GL Consolidation causes error in GL retrieval ?!?!
BAMPH Offline
Paradise is perspective

Registered: 07/15/01
Posts: 876
Loc: Christ Church, BARBADOS
Hi All,

Thanks for your replies and I am happy to know/report that a fix is being worked on.

Peter


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#5142 - 07/14/05 11:14 AM Re: OE's GL Consolidation causes error in GL retrieval ?!?!
Bruce Gardner Offline
Adagio Wizard

Registered: 06/15/04
Posts: 3617
Loc: Toronto ON, Canada
Hi:

We have a client experiencing the same problem. They can work around it for now but when do you expect to release a fix or service pack?

Thanks


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#5143 - 07/14/05 12:45 PM Re: OE's GL Consolidation causes error in GL retrieval ?!?!
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hi Bruce Gardner,

Sometime after the AOC!

If there's a current problem, see Michael's offer 3 posts back.


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#5144 - 07/16/05 08:56 AM Re: OE's GL Consolidation causes error in GL retrieval ?!?!
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hi Bruce Gardner,

I was wrong. The HotFix shipped yesterday, and your client should have been notified. Have a great conference.


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#5145 - 07/22/05 04:00 PM Re: OE's GL Consolidation causes error in GL retrieval ?!?!
Bruce Gardner Offline
Adagio Wizard

Registered: 06/15/04
Posts: 3617
Loc: Toronto ON, Canada
Thank you to Steve W. and Andrew.

Our client has installed the Hot Fix and all is working well.


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#5146 - 09/07/05 12:59 PM Re: OE's GL Consolidation causes error in GL retrieval ?!?!
RuthR Offline
Adagio Enthusiast

Registered: 11/09/04
Posts: 23
Loc: St Luica
Hi
I have the same problem up to the end of August. Do I get a hotfix???

RuthR
O D Brisbane
St Kitts


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