It's Karen from Benco, not Kate.

I tried to install the service pack but I got an error message "G:\SOFTRAK\AJWIN\ajwin.exe is not a valid previous version and could not be updated"

I haven't been using a valid version?
Thanks,
Karen

Hi Karen,

Service packs look at the application for an internal version number, and if it sees a number it isn't expecting, it returns that error you are getting. This often happens if a 'hot fix' was put in.

Hopefully there is a copy of ajwin.exe backed up from the initial installation, or perhaps in exists in the \softrak\ajwin\backup directory. In either case, replace your current ajwin.exe with the backed-up file, then try re-running the service pack install.

A Hot Fix had been installed in April.
I did have Karen rename the existing AJwin.exe and rename oldajwin.exe to ajwin.exe.

Job Cost opened with only some icons lit. I had Karen go in as Sys and change the security settings. The permissions for all groups were exactly the opposite of what they should have been.

A problem still exists in Invoices. On the Workstation where the install was done, no Adagio user can edit items on invoices. On other workstations, all users can edit items without a problem. This points to a problem on the local workstation, not related to the programs on the server, not related to the users.

But what?

We reinstalled the last update for Invoices, but it did not correct the problem.