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#49046 - 02/19/16 07:42 AM A/R Conversion Errors
Bill L. Offline
Adagio Guru

Registered: 02/10/09
Posts: 139
Loc: New Brunswick, canada
Have just attempted conversion of Receivables 8.0B to 9.2A (150625).
Conversion completed successfully.
However after running DIC there were over 6,000 errors and all account balances were zero.
Prior to Conversion DIC had no errors.

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#49047 - 02/19/16 07:52 AM Re: A/R Conversion Errors [Re: Bill L.]
Bob Wisener Offline
Adagio Conductor

Registered: 03/19/02
Posts: 561
Loc: Vancouver, BC
That's a big jump from 80B to 92A. You may want to try 80B to 90 or 91 and then convert to 92A. Use an NFR of a prior version of AR. I'm not saying that's the problem, but other conversions issues have been solved with this strategy.
_________________________
Bob Wisener
Dakota Software

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#49052 - 02/19/16 10:26 AM Re: A/R Conversion Errors [Re: Bill L.]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
If you want, you can upload the database to www.softrak.com/dbr with attention to Technical Support and we can at least look at what might be causing the problem.

But, since you are probably in some hurry to get this converted, Bob's approach would be faster.
_________________________
Andrew Bates

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#49054 - 02/19/16 11:47 AM Re: A/R Conversion Errors [Re: Retired_Guy]
Bill L. Offline
Adagio Guru

Registered: 02/10/09
Posts: 139
Loc: New Brunswick, canada
Thanks,

I will try Bob's suggestion.

Bill

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#49055 - 02/19/16 11:56 AM Re: A/R Conversion Errors [Re: Bill L.]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
We'd still be interested in seeing the pre-conversion data.
_________________________
Andrew Bates

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#49060 - 02/21/16 04:28 PM Re: A/R Conversion Errors [Re: Retired_Guy]
Bill L. Offline
Adagio Guru

Registered: 02/10/09
Posts: 139
Loc: New Brunswick, canada
Data converted successfully using Bob's suggestion of older version of A/R (9.0). (Thanks)

Andrew - will upload pre-conversion data for you to see.

Also the G/L converted successfully, however the retained earnings account did not update for the departments. Was able to change these manually.
However when using a prior version of ledger these converted properly as well.

Bill

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#49061 - 02/21/16 06:51 PM Re: A/R Conversion Errors [Re: Bill L.]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Same data with the GL conversion problem?
_________________________
Andrew Bates

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#49062 - 02/22/16 09:57 AM Re: A/R Conversion Errors [Re: Retired_Guy]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11543
Loc: Vancouver, BC Canada
Hi, Bill,

There was a Hotfix issued that resolves this issue. When converting datasets that are 8.1A or earlier, ensure the AR9.2A(150815) HF or newer is installed before converting the data.

Converting to AR9.0C first and then to 9.2A would also resolve the issue.
_________________________
Regards,
Softrak Tech Support

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