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#48787 - 01/26/16 10:47 AM Error when printing item valuation report
Doug_Smith Offline
Casual

Registered: 12/30/13
Posts: 13
Loc: United States
Today when we try to print the item valuation report we get an error "cannot find file ICKC003.DAT" and fails. We are on IC version 9.2A (150515). If you run the report again the file number is different, ICKC004.DAT etc. This happens on multiple workstations. With or without the virus scanner. Have done an integrity check and it comes out clean.

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#48789 - 01/26/16 11:20 AM Re: Error when printing item valuation report [Re: Doug_Smith]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11308
Loc: Vancouver, BC Canada
Hi, Doug,

Sounds like you're experiencing problems with temp files being created and deleted on your system today. Many reports create temp files to produce the required results.

If you open sample data instead at x:\Softrak\Inventory\Samdata using SAM as the data extension and run the report, do you still receive an error or are you able to successfully preview the report?
_________________________
Regards,
Softrak Tech Support

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#48790 - 01/26/16 11:35 AM Re: Error when printing item valuation report [Re: Softrak Support]
Doug_Smith Offline
Casual

Registered: 12/30/13
Posts: 13
Loc: United States
I don't have the sample data on server but I do have data on an NAS for backup and it "crashes" also. We have been running reports from the NAS in the past and haven't had problems. The only thing that I have done in the last two days is add an optional field in inventory control.

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#48791 - 01/26/16 11:38 AM Re: Error when printing item valuation report [Re: Doug_Smith]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11308
Loc: Vancouver, BC Canada
The problem could exist in your data only. This might be a good time to contact your Adagio consultant for assistance.
_________________________
Regards,
Softrak Tech Support

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#48795 - 01/27/16 05:15 AM Re: Error when printing item valuation report [Re: Softrak Support]
Steve Schwartz Offline
Adagio God

Registered: 03/10/02
Posts: 4444
Loc: Wynnewood, PA
I loaded Doug's data onto my computer and printed the Item Valuation report with success. However, I did notice the existence of the following files: ICKC0000I.DAT, ICKC0000R.DAT,ICKC0001I.DAT, ICKC0001R.DAT,ICKC00036.DAT, ICKC00037.DAT,ICKC0006I.DAT, ICKC0006R.DAT,ICKC00116.DAT, ICKC0006I.DAT, ICKC0006R.DAT. Should those files exist and if yes, what are they? They are not found in sample data.

I am using IC 9.2A (150914).

Steve

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#48796 - 01/27/16 06:57 AM Re: Error when printing item valuation report [Re: Steve Schwartz]
Bruce Gardner Offline
Adagio Wizard

Registered: 06/15/04
Posts: 3498
Loc: Toronto ON, Canada
Hi Steve:

The DDE says "I/C Temp Stock Card" and indicates that the files will have a sequential number. I'd think it would be safe to delete them.
_________________________
Bruce Gardner
ARX Business Solutions Inc.

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#48797 - 01/27/16 07:16 AM Re: Error when printing item valuation report [Re: Bruce Gardner]
Michael Mulrooney Offline
Adagio Virtuoso

Registered: 02/07/02
Posts: 839
Loc: Vancouver, BC
Hot Fix - IC 9.2A (150914) Release Note
In Inventory 9.2A, some reports displayed an error similar to “Cannot open file "\DATA\ICxxnnnnR.DAT". The system cannot find the file specified.” on systems with many Windows users (approximately more than 100).

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#48798 - 01/27/16 07:52 AM Re: Error when printing item valuation report [Re: Michael Mulrooney]
GT Offline
Adagio Virtuoso

Registered: 08/14/03
Posts: 626
Loc: Antigua
I was about to put this up but realized this thread had started. One of my clients are experiencing it when they try to run the stock card report. They are running 9.2A (150515).

I am running 9.2A (150914) and didn't have the problem so will advice them to run the HotFix.

Thanks
_________________________
Ishana Alexander
Grant Thornton

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#48799 - 01/27/16 12:18 PM Re: Error when printing item valuation report [Re: GT]
Treasure S. Offline
Adagio Guru

Registered: 03/15/07
Posts: 112
Loc: Winnipeg, MB
I'm running 9.2A (150515) Item Valuation is not working either and I believe same problem , I need this fixed for m/e please. My msg is "cannot open file :\ick0117.fis, system can't find file specified".

2nd: Item status report not working either properly. if I select a range to print the first item is not appearing on the report. it dropped the first item on every item selections I have made. Also needs fixing.
thanks
Treasure

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#48802 - 01/27/16 12:55 PM Re: Error when printing item valuation report [Re: Treasure S.]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10493
Loc: Canada
Hot Fixes do not undergo sufficient testing to be made generally available. Only Service Packs have the required level of Quality Assurance.

Doesn't this Forum provide sufficient notice about availability?
_________________________
Andrew Bates

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