All of a sudden, GVWIN.exe was not working. So for the time being I am using the GVWIN64.exe that I have found in the GVWIN folder. Hope that's OK.

What is happening?

Could you describe what you mean by "not working"?

I have had two clients report this yesterday. It's due to a Microsoft Essentials automatic update that thinks GVWIN.EXE is a virus and removes it.

This is something Softrak is going to have to deal with.

Steve

The Softrak Folder should be excluded from the anti virus scan and we don't recommend using MS Essentials at all.

Four clients have now called. This is a nightmare.

Apparently a lot of people use MS Essentials and that isn't going to change. And it has nothing to do with excluding the Softrak folder - Essentials finds it anyway and just removes it - no matter what I rename GVWIN.EXE to or where I put it.

Steve

Have the same problem last night, re-loaded grid view but when the first personal loaded gridview, the file was deleted,

Starting yesterday, MSSE has marked GVWIN.exe and LedgerFinRep.exe on my system and two of our client's systems as infections. Specifically, it is calling it TrojanSpy Win32/Nivdort.CW.

MSSE is in wide use with our clients because they rarely maintain any product that requires a subscription and all the other free AV products nag incessantly to become paid versions.

On the off chance that I actually have a virus I'm waiting on the results of a scan from a boot CD.

Hi, Everyone,

MSSE. Before we panic, please follow Andrew's advice about ensuring that the Softrak folder is excluded from scanning whether or not it resolves this particular issue. It is good advice.

I'm interested in the results of the scan that was in process above.

Antivirus software has, at various times, interfered with Adagio and other programs. A couple of years ago, when MSSE had the 'Real-time scanning' option enabled, it caused data to be corrupted when OE DE was run. But MSSE isn't the only AV software that has on occasion caused programs problems.

I'm curious, is this option enabled or not? The more real information we have, the better chance we have of being able to deal with the issue without sites having to change their AV software.

I have one dealer who spent yesterday working on this (unaware of what is being posted here today) who feels 'Bill & company owe me a day'.

We are looking into this to see if we can get this 'white listed' as it is a false positive that is being reported by MSSE.

I use microsoft defender, it's part of Windows 10 and it quarantined the finreporter as well. My client that called today with the issue, is using a different system on their server and had the same experience. I was able to restore my file and exclude it, but IT departments are hesitant to exclude program files. Just my experience. I can get them to exclude the data a bit more easily.

Hi, Everyone,

MSSE is deleting the executables as it is reporting a false positive on GVWIN.exe and LedgerFinRep.exe.

Please refer to this other forum thread (see link below) wherein ICBM provides some solutions they found with respect to MSSE targeting the LedgerFinRep.exe. Perhaps these can be used against the threat the false positive poses to the GVWIN.exe also.

http://softrak.com/ubbthreads/ubbthreads.php/topics/48549#Post48549