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#47712 - 10/29/15 08:08 AM Inactive accounts warning in AP
bd Offline
Adagio Guru

Registered: 11/29/01
Posts: 102
Loc: Peterborough, ON
In AP (V9.2A) when entering an account # and then tab to enter department, we get a warning the account is inactive. It seems to assume a dept and give the warning, before we can enter the dept # we want to use. We have a few inactive departments, but we still use the same accounts in active departments. Is there some setting I need to change. It would be more useful to wait until we have entered the dept. to check if the account and dept is inactive.

There is not a default account and dept set in the vendor in these cases.
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Barb

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#47714 - 10/29/15 09:08 AM Re: Inactive accounts warning in AP [Re: bd]
Bruce Gardner Online   content
Adagio Wizard

Registered: 06/15/04
Posts: 3622
Loc: Toronto ON, Canada
Hello Barb:

The same issue was discussed on the Forum earlier this year and I have seen it with my own clients too. There isn't a setting you can change but Support has suggested a workaround until a more permanent fix is found. See this thread
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Bruce Gardner
ARX Business Solutions Inc.

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