Page 1 of 2 1 2 >
Topic Options
#47464 - 10/02/15 12:09 PM Printing Reports
bookkeeper Offline
New Guy

Registered: 10/02/15
Posts: 6
Loc: BC Canada
When I print a Balance Sheet, 2 lines are missing although I can see them on the screen. Any ideas to fix this?

Top
#47465 - 10/02/15 12:30 PM Re: Printing Reports [Re: bookkeeper]
Bruce Gardner Offline
Adagio Wizard

Registered: 06/15/04
Posts: 3567
Loc: Toronto ON, Canada
If you send the statement to Excel (using the green ExcelDirect button), are the lines missing? If so, the rows may have been configured to "Hide when printed". You can recognize rows with that status because they are shaded light blue. Let us know what you find.
_________________________
Bruce Gardner
ARX Business Solutions Inc.

Top
#47466 - 10/02/15 12:39 PM Re: Printing Reports [Re: Bruce Gardner]
bookkeeper Offline
New Guy

Registered: 10/02/15
Posts: 6
Loc: BC Canada
When I export to excel the lines are missing but they are not shaded light blue.

Top
#47467 - 10/02/15 12:42 PM Re: Printing Reports [Re: Bruce Gardner]
Michael Mulrooney Offline
Adagio Virtuoso

Registered: 02/07/02
Posts: 839
Loc: Vancouver, BC
"Zero Suppress" will show lines with $0.0 on the screen but they won't make it to the report.

Top
#47468 - 10/02/15 01:08 PM Re: Printing Reports [Re: bookkeeper]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hello,

When you say "lines", do you mean "accounts"? So two accounts are missing off your Balance Sheet?

To add accounts to an existing financial statement, review this video.
_________________________
Andrew Bates

Top
#47476 - 10/05/15 09:37 AM Re: Printing Reports [Re: Retired_Guy]
bookkeeper Offline
New Guy

Registered: 10/02/15
Posts: 6
Loc: BC Canada
It is the lines Current Earnings and Total Equity lines of the balance sheet. It used to print these lines but now does not.

Top
#47478 - 10/05/15 09:57 AM Re: Printing Reports [Re: bookkeeper]
bookkeeper Offline
New Guy

Registered: 10/02/15
Posts: 6
Loc: BC Canada
I figured it out thanks

Top
#47480 - 10/05/15 10:25 AM Re: Printing Reports [Re: bookkeeper]
bookkeeper Offline
New Guy

Registered: 10/02/15
Posts: 6
Loc: BC Canada
It appeared to be working but when I printed the second copy it did not work again

Top
#47484 - 10/05/15 01:56 PM Re: Printing Reports [Re: bookkeeper]
Bruce Gardner Offline
Adagio Wizard

Registered: 06/15/04
Posts: 3567
Loc: Toronto ON, Canada
Hello:

As Michael suggested earlier, if "Zero Suppress" is on, then rows with $0.00 amounts will be skipped when printed or exported.

Is it possible that the Current Earnings and Total Equity figures are $0.00 for the period selected? On the occasion where the statement worked, was it a different fiscal period where those rows weren't zero?
_________________________
Bruce Gardner
ARX Business Solutions Inc.

Top
#47485 - 10/05/15 02:49 PM Re: Printing Reports [Re: Bruce Gardner]
bookkeeper Offline
New Guy

Registered: 10/02/15
Posts: 6
Loc: BC Canada
The amounts were not zero. When it worked I cleared the column for the account number and re entered it. Then ran the report again and it worked. When i tried to run the report again the figures show up and the report looks perfect until I print when these two lines do not show up. Frustrating.

Top
Page 1 of 2 1 2 >


Moderator:  Christa_Meissner 
Who's Online
2 registered (Softrak Support, Lauren Stief), 52 Guests and 0 Spiders online.
Key: Admin, Global Mod, Mod
Forum Stats
1862 Members
5 Forums
14386 Topics
70349 Posts

Max Online: 432 @ 01/20/25 10:17 PM
January
Su M Tu W Th F Sa
1 2 3 4
5 6 7 8 9 10 11
12 13 14 15 16 17 18
19 20 21 22 23 24 25
26 27 28 29 30 31