Topic Options
#47115 - 09/05/15 09:47 AM Help menu not responding
Don Wise Offline
Adagio Expert

Registered: 04/29/02
Posts: 76
Loc: Ottawa
After installing Adagio Cloud, I was able to open it as Adagio admin manager.
When I clicked on the help menu, the window began to open but never revealed any information. At that point the Help window and the main window no longer responded and it was necessary to use task manager to close the help window, it also closed the main window.
Subsequent to that when I opened Adagio Cloud, I was immediately in a screen with the main window open and the help window overlaid. No response from either window.
After rebooting my PC the Adagio Cloud only brings up the help window and it continues to not respond.
_________________________
Don Wise
Westboro (Ottawa)

Top
#47116 - 09/05/15 09:56 AM Re: Help menu not responding [Re: Don Wise]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hi Don,

Thanks for taking such a quick look. While you were logging in, I was typing in some "getting started" tips. We have seen the first launch of Help sporadically crash a session, but have been unable to isolate the cause yet. You should find that you can log back in successfully now.
_________________________
Andrew Bates

Top
#47117 - 09/05/15 10:02 AM Re: Help menu not responding [Re: Retired_Guy]
Don Wise Offline
Adagio Expert

Registered: 04/29/02
Posts: 76
Loc: Ottawa
Tx - all back to normal
_________________________
Don Wise
Westboro (Ottawa)

Top


Moderator:  Christa_Meissner 
Who's Online
0 registered (), 183 Guests and 0 Spiders online.
Key: Admin, Global Mod, Mod
Forum Stats
1865 Members
5 Forums
14467 Topics
70661 Posts

Max Online: 432 @ 01/20/25 10:17 PM
April
Su M Tu W Th F Sa
1 2 3 4 5
6 7 8 9 10 11 12
13 14 15 16 17 18 19
20 21 22 23 24 25 26
27 28 29 30