Topic Options
#45458 - 04/24/15 08:51 AM Hot Fix for AP 9.2A
Barbara_Sehn Offline
Adagio Specialist

Registered: 02/05/15
Posts: 17
Loc: Surrey, BC
Our client had an issue where after Payables 9.2A (150310) was installed, the Vendor Name was not retrieving to Job Cost. Support advised to install the Hot Fix, but the issue persisted. Ran a DIC, clean. Checked their version of payables.exe, also good. Ran chksys, all correct.

I then opened Payables profile, and re-chose Vendor Name, on the integration to Job Cost. This fixed the issue. Just an FYI for anyone else having this issue. Not sure why it would be necessary to re-choose a field already defined, but happy to have fixed the issue for the client.
_________________________
Barbara Sehn
AccSys Solutions Inc
barbara@accsyssolutions.com

Top
#45459 - 04/24/15 09:06 AM Re: Hot Fix for AP 9.2A [Re: Barbara_Sehn]
Steve Schwartz Offline
Adagio God

Registered: 03/10/02
Posts: 4511
Loc: Wynnewood, PA
Barbara

Thanks for the FYI. I indeed have a client complaining about the same issue, and I hadn't gotten around to troubleshooting it yet. This is a case were procrastination worked!

Steve

Top
#45460 - 04/24/15 09:09 AM Re: Hot Fix for AP 9.2A [Re: Barbara_Sehn]
Bruce Gardner Offline
Adagio Wizard

Registered: 06/15/04
Posts: 3613
Loc: Toronto ON, Canada
Barbara:

As I read your posting, I was in the process of installing upgrades for a Job Cost client, including AP 9.2A. Thank you Barbara - perfect timing.
_________________________
Bruce Gardner
ARX Business Solutions Inc.

Top
#45469 - 04/24/15 01:29 PM Re: Hot Fix for AP 9.2A [Re: Bruce Gardner]
Barbara_Sehn Offline
Adagio Specialist

Registered: 02/05/15
Posts: 17
Loc: Surrey, BC
Steve & Bruce,

Happy to help. I'm going to send an email to Softrak about this directly as well. Something needs to be fixed in the Hot Fix. Many people do their own upgrades, and if they are not reading the Forums, they will not know to re-select something that looks perfectly fine when it is viewed.

Additionally, the bigger issue is that once transactions are brought over to Job Cost without the re-selection, that data is lost forever. There is no way to go back and get that information to Job Cost, unless you unpost all the relevant transactions and then repost. This really needs to be fixed, not just have this work around for it.
_________________________
Barbara Sehn
AccSys Solutions Inc
barbara@accsyssolutions.com

Top
#45470 - 04/24/15 03:08 PM Re: Hot Fix for AP 9.2A [Re: Barbara_Sehn]
Steve Schwartz Offline
Adagio God

Registered: 03/10/02
Posts: 4511
Loc: Wynnewood, PA
Hi Barbara

It can be "fixed" with GridView Read/Write. Not the easiest thing to do, but doable.

Steve

Top
#45471 - 04/24/15 03:56 PM Re: Hot Fix for AP 9.2A [Re: Steve Schwartz]
Douglas Dickie Offline
Adagio God

Registered: 06/02/99
Posts: 4414
Loc: Vancouver, BC
Steve:

I believe this can be fixed by accessing AP Company Profile, reselecting the option, and then click on Okay.
_________________________
Douglas Dickie
AccSys Solutions Inc
Phone: 1.888.534.4344
ddickie@accsyssolutions.com

Top
#45472 - 04/24/15 04:05 PM Re: Hot Fix for AP 9.2A [Re: Douglas Dickie]
Steve Schwartz Offline
Adagio God

Registered: 03/10/02
Posts: 4511
Loc: Wynnewood, PA
Yes, going forward.

I meant the JobCost transactions which are missing the vendor name.

Steve

Top
#45630 - 05/06/15 12:40 PM Re: Hot Fix for AP 9.2A NOT SOLVED!! [Re: Barbara_Sehn]
Barbara_Sehn Offline
Adagio Specialist

Registered: 02/05/15
Posts: 17
Loc: Surrey, BC
Our client(s) are still having ongoing issues with reports in Job Cost randomly not showing vendors on reports. I thought the problem had been fixed, but it is not fixed at all. Same issue as above: when retrieving to Job Cost, from Payables, sometimes the Vendor Name prints on reports in Job Cost, sometimes not.

This is extremely disturbing to our clients, they need and depend on this information showing. Is there a date for when this may be fixed?

I've installed the Hot Fix from April 30th as well, to no avail. Issue persists.
_________________________
Barbara Sehn
AccSys Solutions Inc
barbara@accsyssolutions.com

Top
#46140 - 06/10/15 02:42 PM Re: Hot Fix for AP 9.2A NOT SOLVED!! [Re: Barbara_Sehn]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11550
Loc: Vancouver, BC Canada
Hello Barbara,

The Payables 92A (150609) Service pack has been updated; the Send to AJ option does not have to be reselected after conversion.
_________________________
Regards,
Softrak Tech Support

Top
#47039 - 08/28/15 12:15 PM Re: Hot Fix for AP 9.2A NOT SOLVED!! [Re: Softrak Support]
Patricia B. Offline
Adagio Maestro

Registered: 06/26/08
Posts: 1160
Loc: Langley, BC
There are still problems with Adjustments in Payables for JobCost.

The Payables adjustment Posting Journal is correct. The job Cost Posting Journal doesn't show the Vendor Name.
Then, the Job Cost Report does not show the Vendor Name either.

When in Payables in the adjustment entry 1, the window information job/PH/CAT shows 49-60 rather than 4960; this could be the problem.
_________________________
Patricia Balbuena Cotlear
AP SMART SUPPORT
236 991 3060





Top


Moderator:  Christa_Meissner 
Who's Online
0 registered (), 44 Guests and 1 Spider online.
Key: Admin, Global Mod, Mod
Forum Stats
1865 Members
5 Forums
14467 Topics
70662 Posts

Max Online: 432 @ 01/20/25 10:17 PM
April
Su M Tu W Th F Sa
1 2 3 4 5
6 7 8 9 10 11 12
13 14 15 16 17 18 19
20 21 22 23 24 25 26
27 28 29 30