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#4551 - 12/17/04 10:50 AM Customer Statement - Credit Available field
Bruce Gardner Offline
Adagio Wizard

Registered: 06/15/04
Posts: 3617
Loc: Toronto ON, Canada
Hi:

A client just brought this to my attention. When he prints Customer statements, there are 2 fields; "Credit Limit" and "Remaining Credit". In most cases, the "Remaining Credit" is the same as "Credit Limit" regardless of what the customer owes.

I have confirmed the same behaviour using the AR$AOC.sam specification on sample data.

The "Remaining Credit" field is defined as "C27 Remaining Credit" so that seems correct.

The client is using Receivables 6.8B (040507).

Any suggestions?


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#4552 - 12/23/04 02:15 AM Re: Customer Statement - Credit Available field
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hi Bruce Gardner,

Sorry for the long delay for an answer - guess it is because you are right about the problem. Actually, the field C27 contains the credit limit if the client is below their limit or $0.00 if they are above their credit limit.

I have confirmed that this is fixed in Adagio Receivables V8.0A currently in beta.

Just make sure your client is on an Upgrades Plan if this figure is important to them.

Have a great holiday!


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#4553 - 12/28/04 11:57 AM Re: Customer Statement - Credit Available field
Bruce Gardner Offline
Adagio Wizard

Registered: 06/15/04
Posts: 3617
Loc: Toronto ON, Canada
Andrew:

Thanks for your response and your Christmas greeting.

I want to wish you and your family health and happiness in 2005.


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