#45458 - 04/24/15 08:51 AM
Hot Fix for AP 9.2A
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Adagio Specialist
Registered: 02/05/15
Posts: 17
Loc: Surrey, BC
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Our client had an issue where after Payables 9.2A (150310) was installed, the Vendor Name was not retrieving to Job Cost. Support advised to install the Hot Fix, but the issue persisted. Ran a DIC, clean. Checked their version of payables.exe, also good. Ran chksys, all correct.
I then opened Payables profile, and re-chose Vendor Name, on the integration to Job Cost. This fixed the issue. Just an FYI for anyone else having this issue. Not sure why it would be necessary to re-choose a field already defined, but happy to have fixed the issue for the client.
_________________________
Barbara Sehn AccSys Solutions Inc barbara@accsyssolutions.com
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#45460 - 04/24/15 09:09 AM
Re: Hot Fix for AP 9.2A
[Re: Barbara_Sehn]
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Adagio Wizard
Registered: 06/15/04
Posts: 3613
Loc: Toronto ON, Canada
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Barbara:
As I read your posting, I was in the process of installing upgrades for a Job Cost client, including AP 9.2A. Thank you Barbara - perfect timing.
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#45469 - 04/24/15 01:29 PM
Re: Hot Fix for AP 9.2A
[Re: Bruce Gardner]
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Adagio Specialist
Registered: 02/05/15
Posts: 17
Loc: Surrey, BC
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Steve & Bruce,
Happy to help. I'm going to send an email to Softrak about this directly as well. Something needs to be fixed in the Hot Fix. Many people do their own upgrades, and if they are not reading the Forums, they will not know to re-select something that looks perfectly fine when it is viewed.
Additionally, the bigger issue is that once transactions are brought over to Job Cost without the re-selection, that data is lost forever. There is no way to go back and get that information to Job Cost, unless you unpost all the relevant transactions and then repost. This really needs to be fixed, not just have this work around for it.
_________________________
Barbara Sehn AccSys Solutions Inc barbara@accsyssolutions.com
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#45630 - 05/06/15 12:40 PM
Re: Hot Fix for AP 9.2A NOT SOLVED!!
[Re: Barbara_Sehn]
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Adagio Specialist
Registered: 02/05/15
Posts: 17
Loc: Surrey, BC
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Our client(s) are still having ongoing issues with reports in Job Cost randomly not showing vendors on reports. I thought the problem had been fixed, but it is not fixed at all. Same issue as above: when retrieving to Job Cost, from Payables, sometimes the Vendor Name prints on reports in Job Cost, sometimes not.
This is extremely disturbing to our clients, they need and depend on this information showing. Is there a date for when this may be fixed?
I've installed the Hot Fix from April 30th as well, to no avail. Issue persists.
_________________________
Barbara Sehn AccSys Solutions Inc barbara@accsyssolutions.com
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#47039 - 08/28/15 12:15 PM
Re: Hot Fix for AP 9.2A NOT SOLVED!!
[Re: Softrak Support]
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Adagio Maestro
Registered: 06/26/08
Posts: 1160
Loc: Langley, BC
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There are still problems with Adjustments in Payables for JobCost.
The Payables adjustment Posting Journal is correct. The job Cost Posting Journal doesn't show the Vendor Name. Then, the Job Cost Report does not show the Vendor Name either.
When in Payables in the adjustment entry 1, the window information job/PH/CAT shows 49-60 rather than 4960; this could be the problem.
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Patricia Balbuena Cotlear AP SMART SUPPORT 236 991 3060
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