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| #44513 - 02/09/15 08:02 AM  FR 2.1.5.2195 - suppress zero & disappearing $ |  
|   New Guy
 
 Registered:  11/18/10
 Posts: 9
 Loc:  Ontario, Canada
 (209.20.16.190)
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Hello,This is a income statement with revenue range of 4000:4999-`, (expense accounts same way) with that new handy dandy currency column. The currency symbol does not show up in some of the departmental reports. The repors has B, BY, Y, YTD Variance and Remaining Budget columns. Report was originally created in 9.1 financial reporter
 
 We did some testing and here are the results:
 When report is expanded for a specific department and there is only 1 revenue account in the department the $ does not show.  If there is more than 1 revenue accounts in the department then the $ shows on the first account of the list as expected.
 With zero suppress:
 When consolidated report is expanded the $ symbol will show on the first account of the list and then it will show after every zero suppressed line in the list.  This results in 3 or 4 $ in the revenue section of the consolidated report.
 
 When we do an Excel Direct transfer the $ symbols appear before each account in the section.
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| #44514 - 02/09/15 08:08 AM  Re: FR 2.1.5.2195 - suppress zero & disappearing $
[Re: Siru] |  
|   Adagio Master
 
   Registered:  03/16/99
 Posts: 10504
 Loc:  Canada
 (50.67.16.211)
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Hello Siru, Could you ZIP and email me the ledger and financial statement? If it's too large, you can upload it to http://www.softrak.com/dbr  to my attention. I'll take a look.
_________________________Andrew Bates
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| #44515 - 02/09/15 09:40 AM  Re: FR 2.1.5.2195 - suppress zero & disappearing $
[Re: Retired_Guy] |  
|   New Guy
 
 Registered:  11/18/10
 Posts: 9
 Loc:  Ontario, Canada
 (209.20.16.190)
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| #47080 - 09/03/15 09:41 AM  Re: FR 2.1.5.2195 - suppress zero & disappearing $
[Re: Siru] |  
|   Adagio Maestro
 
   Registered:  07/21/11
 Posts: 1174
 Loc:  Thunder Bay, ON, Canada
 (209.20.16.190)
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Has this dollar sign issue been fixed? 
_________________________Dan Desautels
 DezTek Solutions Inc.
 Thunder Bay, ON
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| #50335 - 06/21/16 12:33 PM  Re: FR 2.1.5.2195 - suppress zero & disappearing $
[Re: Dan_Desautels] |  
|   Adagio Maestro
 
   Registered:  07/21/11
 Posts: 1174
 Loc:  Thunder Bay, ON, Canada
 (209.20.16.190)
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This dollar sign issue still exists in GL 9.2B.  Although small, it's a point of frustration for my client. 
_________________________Dan Desautels
 DezTek Solutions Inc.
 Thunder Bay, ON
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| #50342 - 06/21/16 01:14 PM  Re: FR 2.1.5.2195 - suppress zero & disappearing $
[Re: Softrak Support] |  
|   Adagio Maestro
 
   Registered:  07/21/11
 Posts: 1174
 Loc:  Thunder Bay, ON, Canada
 (209.20.16.190)
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It is a standard format to have a dollar sign on the first item and the last item of the statement. It works in compressed mode but not in expanded mode.  Although I understand it may be difficult from a programming standpoint, it seems quite simple and therefore frustrating for the client. 
 Is there an expectation that this will ever get fixed?
 
_________________________Dan Desautels
 DezTek Solutions Inc.
 Thunder Bay, ON
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| #54690 - 08/22/17 08:08 AM  Re: FR 2.1.5.2195 - suppress zero & disappearing $
[Re: Jesse_Gilbert] |  
|   Adagio Master
 
   Registered:  03/16/99
 Posts: 10504
 Loc:  Canada
 (23.16.30.130)
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Have you checked in Ledger 9.3A? Our documentation says this was fixed in November 2016 and the February 9.2B Service Pack Release Note  contains the entry: The “Accounting $$” format now works correctly when the first row(s) of an expanded range are hidden.
If it is still not working in the circumstance that you are looking at, please ZIP the Ledger and financial statement and send it to me. Thanks. ·
_________________________Andrew Bates
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