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#43417 - 11/05/14 07:18 AM Invoice's that show open but have been paid
jhenry Offline
Adagio Buff

Registered: 12/10/01
Posts: 56
Loc: Auburn Hills, MI, USA
I have an issue with 5 invoices. While I was doing my checks run, I “split” a vendors invoices into several checks. When I did my check run 5 invoices were put onto two different checks. As I was posting there was an error on those two checks. I had reversed the checks. I reprinted one without an issue. However the 5 invoices I had a problem with. I did an “adjustment”. I got the invoices to print on a check. However they still show on my reports. Example :8216875 current payable 0.00 P. They still show as open on the “aging overdue reports” with actually dollar amounts. How can I clear them so they will disappear on all the reports?

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#43419 - 11/05/14 08:35 AM Re: Invoice's that show open but have been paid [Re: jhenry]
Douglas Dickie Offline
Adagio God

Registered: 06/02/99
Posts: 4414
Loc: Vancouver, BC
Unraveling users data entry errors is very difficult over a forum.

The P means that the check print is in progress. How it got to this state, likely the check printing was cancelled in a non-standard way.

Are all manual and system check batches fully completed? If not complete them.

Run the Data Integrity Check to see if it finds any errors and try Rebuilding them. If this doesn't cleanup the problem then you may need to contact your Adagio dealer for assistance.
_________________________
Douglas Dickie
AccSys Solutions Inc
Phone: 1.888.534.4344
ddickie@accsyssolutions.com

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#43429 - 11/06/14 03:37 AM Re: Invoice's that show open but have been paid [Re: Douglas Dickie]
jhenry Offline
Adagio Buff

Registered: 12/10/01
Posts: 56
Loc: Auburn Hills, MI, USA
Thanks I will try that.

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