Can anyone tell me if there is a way to put more than one email address in the email field under the Invoicing tab so that emails will be sent to multiple email addresses? I tried a comma and a semi-colon, but Adagio just acts like it is part of the previous email address.

Thanks in advance,
Larry Bates

Well I decided to give it the old college try. A semi-colon between email addresses seems to work. The user interface doesn't make it look like it will work because it keeps underlining as if it is going to treat everything as a single email address. IMHO it should stop underlining when it encounters a semi-colon and begin underlining on the second email address entered.

Thank you for the feedback. I have forwarded this issue for R&D for investigation.

HI Larry and Support,

I agree with Larry that working with the email field in Invoices is awkward. If I have to change and email, I usually just click on the existing one, which opens up outlook, I make the change to one of the existing emails, and simply cut and paste the entire line back into the field.

While we are on the topic....

1. I would like to be able to default (by at least the company) whether or not I am sending by default to the queue or "Now". I personally never want to use the queue.
2. There should be a "cc" field in all areas where emailing is available (invoices, statements, Orders, confirmations PO's etc. This field should probably just be a field in the customer or vendor table
3. It would be nice to have different email recipients available for different forms. For example, Orders confirmations often go to a completely different recipient than would an invoice for the same order.

And the solution for complex form distribution needs is (wait for it)....

PrintBoss.

(Thought I'd beat Doug and Brian to the post.)

I've got to agree with Andrew about that, but I want to add support to Ken's request for improvements to the way the question of sending to email queue vs sending now is handled.

I've heard several users complain that they always have to click on 'send now' in PO because the default is always 'to the queue'. It would be nice if the behavior was consistent between the modules that offer the feature(as the default is now in OE), and even better if it remembered the last selection of each user to base the next default selection on (or at least offered some control like what Ken suggested).

Hi Warren,

Would a "Don't ask me this question again" option fill the need?

For most users that would be fine, since I think many people simply have a preference one way or the other. However, it wouldn't address the annoyance for the users who mail direct and usually send now but occasionally use the queue to edit the recipients or add attachments.

I see big value in having the choice since the queue is quite useful, the users I've spoken about would like to be able to hit enter and zoom through rather than think about the choice (until they need the options the queue offers/want to save time and send now, depending on their preference).

Ken's suggestion is probably ideal over mine if offered on a per-user basis, since it makes more sense to have people expect it to simply always be set the way they like.

So this option would be stored in "User Preferences" by company?

Yep, I think that would be ideal. That way everyone could have it work they way they expect but still have access to the other choice, if they need it (without having to worry about what it will do the next time after opting for the other choice, which is what would make my initial suggestion no good).