Hello,

Question on the Order Entry, Total Tab there is a field for "Less Payment Disc". Where does the field content pull from?

Most of my order when invoice, the "Less Payment Disc" value is zero which is fine. But there are random instance that it will have a dollar value in it which bothers me because the customer should not have any discount at all.

Marlon

Hi Marlon,

The 'Payment Disc' is only used in OE when a check number and payment amount is assigned to the order/invoice, and the customer Terms has a discount date later than the OE document date.

If you see a dollar amount in the Payment Discount, first determine if a payment was associated with your document. Then look at the Totals tab for the Terms discount date and %. I suspect that perhaps there is a terms discount % unexpectedly on the document.

That is weird.

For this example, all the invoices made on this batch for this specific customer had a Date Discount of 03/02 with 0.01%. Order Date of 02/02, Expected Ship Date of 02/04 and Invoice Date of 01/31. Somehow not all invoice have the 1 dollar "Payment Disc" but it has it on some random invoices. And I checked our AR if they applied any Payment and they said not until next week.

This happens not only to one Customer.

I did an integrity check and it did not find any error. I wonder how this will affect my AR and GL.

Marlon

Hello Marlon,

Your Terms code has a discount rate of 0.01%.

Andrew,

That's what I though so too. But there are more than 50 invoices with the same date and terms for the same Customer and it doesn't give the "Payment Disc" to all of them but to just a few couple random invoices. Why does it do that?

By the way, I found another invoice that had Zero Dollar amount with Terms of Net 30 no discount and it gave it a one dollar "Payment Disc". So I have a negative invoice now.

Marlon

Hi Marlon,

Can you post a couple of screens of an invoice with an unexpected Payment Discount? The Totals screen and the Payment screen. This is to see if what got calculated for the Payment Discount is reasonable based on what is on the invoice.

Note that the Terms code can be deleted from the document, and any amount can be included for the Terms discount % and discount base. These are used to determine what the early payment discount would be if a payment was applied.

Otherwise, you'll need to get your Adagio consultant involved to assist in investigating your data.

I don't have a webserver to put the screenshot and post it here at the forum. May I send it via email?

Marlon

You can get a free account at http://www.screencast.com but you can email them to me if you want.