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#33961 - 11/22/12 05:12 AM Ledger Compatibility
GT Offline
Adagio Virtuoso

Registered: 08/14/03
Posts: 626
Loc: Antigua
Client restored GL from a nightly back up from a Win2008 sever, on to the network drive and tried accessing the data from a Win XP with service pack 3 workstation, got an error message about the Ledger was incompatible. (See attached)

Can anyone tell me what could be causing this to happen as the back up is an exact replica of the database.


Attachments
compatible error.jpg (46 downloads)

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Ishana Alexander
Grant Thornton

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#33963 - 11/22/12 06:11 AM Re: Ledger Compatibility [Re: GT]
Bruce Gardner Offline
Adagio Wizard

Registered: 06/15/04
Posts: 3611
Loc: Toronto ON, Canada
I've only ever seen that error when clicking on a Ledger 8.1 icon in error and trying to open a Ledger 9.0X dataset. Make certain it's the correct Ledger 9 icon.
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Bruce Gardner
ARX Business Solutions Inc.

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#33966 - 11/22/12 07:41 AM Re: Ledger Compatibility [Re: Bruce Gardner]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Bruce is right. They've launched Ledger V8.1x against the 9.0x data. Check the properties on the shortcut. It should be pointing at Ledger.EXE, not ALWIN.EXE.
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Andrew Bates

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#34013 - 11/26/12 05:11 AM Re: Ledger Compatibility [Re: Retired_Guy]
GT Offline
Adagio Virtuoso

Registered: 08/14/03
Posts: 626
Loc: Antigua
Its strange because once I was able revert to the original back up that had and issue and corrected the issue via DIC, it opened up fine.

If I use the files from the aforementioned server it comes up with the error and its the same icon.

I will check all you have mentioned and see what happens.
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Ishana Alexander
Grant Thornton

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#34014 - 11/26/12 09:16 AM Re: Ledger Compatibility [Re: GT]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hello Ishana,

You need to check the properties of the Icon and see what it's "pointing" at.
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Andrew Bates

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