Topic Options
#33783 - 11/06/12 06:22 PM Customer list with Additional Comment
Steve Schwartz Offline
Adagio God

Registered: 03/10/02
Posts: 4511
Loc: Wynnewood, PA
Can someone point me to the table that contains the "additional comments" field? I am trying to create a Gridview report that contains the customer number, name and additional comment.

I realize there is a Customer Notes standard report, but it will only print the additional comment field if the customer has a regular note included on the report.

Thanks

Steve

Top
#33784 - 11/06/12 07:46 PM Re: Customer list with Additional Comment [Re: Steve Schwartz]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Sounds like a bug.

The additional comment is stored with the regular notes (Customer Notes Details), and a note number of zero.


Edited by Andrew Bates (11/07/12 06:30 AM)
Edit Reason: Added Table
_________________________
Andrew Bates

Top
#33790 - 11/07/12 08:38 AM Re: Customer list with Additional Comment [Re: Retired_Guy]
Softrak Support Online   happy

Adagio Action Team

Registered: 03/09/99
Posts: 11545
Loc: Vancouver, BC Canada
Hi, Steve,

What version(release) of Receivables are you using? Do you have the 'Print additional comments' option enabled on the print window for this report? I'm using AR9.0C(120224) and have no trouble printing Additional Comments for customers that have no note details.
_________________________
Regards,
Softrak Tech Support

Top
#33794 - 11/07/12 09:53 AM Re: Customer list with Additional Comment [Re: Softrak Support]
Steve Schwartz Offline
Adagio God

Registered: 03/10/02
Posts: 4511
Loc: Wynnewood, PA
Softrak Tech Support:
I was wrong, the standard Customer Notes report does print additional comments for customers without notes, but there is no way to print ONLY additional comments and no notes.

Andrew:
You pointed me in the right direction. It's not that the note number has to equal zero, it's that the last six characters of the Note key must be "000000".

Steve


Top


Moderator:  Christa_Meissner 
Who's Online
1 registered (Softrak Support), 49 Guests and 0 Spiders online.
Key: Admin, Global Mod, Mod
Forum Stats
1865 Members
5 Forums
14465 Topics
70655 Posts

Max Online: 432 @ 01/20/25 10:17 PM
April
Su M Tu W Th F Sa
1 2 3 4 5
6 7 8 9 10 11 12
13 14 15 16 17 18 19
20 21 22 23 24 25 26
27 28 29 30