Hi Henry,
What versions of Adagio Inventory and Order Entry are you using? Check the Help / About screens for the version and release date.
When you are on the Costing tab of Item Inquiry, are you looking at the 'Qty on hand' field to determine the Total quantity, or are you looking at the FIFO/LIFO costing lots at the bottom of this screen?
The Quantity on Hand value that is displayed on the Costing tab of 'Item Inquiry with Sales and Costs' is a calculated value, using the field value Qty on Hand minus the Qty Shipped Not Costed. If you use the Column Editor and include both of these fields as new columns, what do you see for an item that has a discrepancy? Since you indicated that you have run Day End Processing in OrderEntry, the Qty Shipped not Costed must be zero - if it is not then your data is corrupted.
If your items use FIFO or LIFO costing methods, you will see the 5 costing lots and the respective quantities and costs for each lot. These quantities will appear to be out of synch with the above calculated Qty on Hand if an item has been shipped in OE and not processed by Day End. This item will have a non-zero Qty Shipped not Costed and this value will be the difference.
On the Quantities tab of Item Inquiry with Sales and Costs, a different data file stores the different quantities for your locations. This includes on hand, on sales order, on purchase order and also qty shipped not costed. This grid cannot have the columns changed or added to, but the respective Qty shipped not costed values for each location must also be zero after Day End has been done, otherwise your data is corrupted. You or your Adagio consultant could look at this file with GridView to inspect the stored values.
Much older versions of Adagio OrderEntry had problems in recalculating these values when orders were deleted, and the current version works correctly, and the integrity check also finds and fixes the problems caused by this error.
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Regards,
Softrak Tech Support