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#32541 - 07/10/12 10:00 AM O/E Day end processing issue
Greg Offline
New Guy

Registered: 10/26/09
Posts: 6
Loc: Richmond, BC
When performing Day End processing on Order Entry(8.1E) an error has come up which stated "failed to write OELINE'R.###, data is lost, please save to another location.
This is the third time this has happened in the last two weeks. We do an Integrity Check prior every daily backup, and do a backup prior to day end.
Transfer to A/R module does not seem to be affected, however when an integrity check is done after the above error notice, there are now 258 errors. A backup prior to rebuild was done, and the second integrity check reduced the errors to 128. Another backup prior to rebuild is done, and now no errors.
Our daily integrity checks do also not show any errors, only when Day End is done.
Any ideas?
Greg W.
_________________________
Greg Whittaker

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#32543 - 07/10/12 01:03 PM Re: O/E Day end processing issue [Re: Greg]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Are you running Microsoft Security Essentials?

We have had multiple reports of this product causing problems with OrderEntry Day End processing.
_________________________
Andrew Bates

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#32548 - 07/11/12 07:15 AM Re: O/E Day end processing issue [Re: Retired_Guy]
Greg Offline
New Guy

Registered: 10/26/09
Posts: 6
Loc: Richmond, BC
Yes we were. Service work was done while I was away about 3 weeks ago, and was installed then. O/E problems started right after. Have now removed and will try day end later today.
Thanks for your help.
_________________________
Greg Whittaker

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#32557 - 07/11/12 02:26 PM Re: O/E Day end processing issue [Re: Greg]
Greg Offline
New Guy

Registered: 10/26/09
Posts: 6
Loc: Richmond, BC
Andrew,
An update on our processing issue. Integrity check done, backup done, day end done. Did a second integrity check and no errors.
Thanks
_________________________
Greg Whittaker

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#32559 - 07/11/12 04:41 PM Re: O/E Day end processing issue [Re: Greg]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Thanks for confirming that we identified the problem.
_________________________
Andrew Bates

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