Topic Options
#32310 - 06/18/12 11:02 AM Back Order
West Offline
New Guy

Registered: 05/15/12
Posts: 8
Loc: Antigua & Barbuda
How do i edit a back order. I raised an invoice for a qty of 14, only 10 was shipped and 4 went into back order. The inventory qty had 14 at the time of invoice. what went wrong?

Top
#32311 - 06/18/12 01:27 PM Re: Back Order [Re: West]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hello,

Well, there is no requirement to ship everything you have in Inventory.

Just create another invoice from the same order and ship the remaining 4 needed by the customer. A single order can generate multiple invoices.

Alternatively, if the customer no longer wants the items, then recall the order and change the Backordered quantity to 0.
_________________________
Andrew Bates

Top


Moderator:  Christa_Meissner 
Who's Online
0 registered (), 61 Guests and 0 Spiders online.
Key: Admin, Global Mod, Mod
Forum Stats
1865 Members
5 Forums
14465 Topics
70658 Posts

Max Online: 432 @ 01/20/25 10:17 PM
April
Su M Tu W Th F Sa
1 2 3 4 5
6 7 8 9 10 11 12
13 14 15 16 17 18 19
20 21 22 23 24 25 26
27 28 29 30