hello,
i'd like a lump discount amount to show before "NET SUBTOTAL" however, it does not work. this is the discount spec i changed:

F35, total (D37) discount amount per line item.

futher, after changing the spec, i did a clean re-enter of the order and clean re-invoice i.e. no copying of order or invoice, yet still discount does not show. why? Thank you.

Hello Gil,

Where are you placing the discount amount?

F35 is a sum of the discount per detail line but this discount is based on the Customer type. If you are selling items at base price, you will not see an amount here.

in addition,

i tested it again and tried entering a non-stock item + stock item.

However it only calculated ex. 10% discount on non-stock item. Ex. the nonstock item "consulting fees $1000" displayed the total discount $100, but by-passed adding the discount off of the stock item to the total discount amount. good thing is, the other totals work.

hope that helps in your answer. Thx.

In regards to where i have the discount amount (***) see example below:

Stock Item extended (full price/no disc) 100
Nonstock item 100

---
10% discount ***(should be) -20
Subtotal 180
GST 12.60
------
Total 192.60
======
What should I do? Thanks.

Hello Gil,

Check the Pricing information for the stock item.

Is it set up to have a 10% discount applied to it?

hi,

no there is no 10% setup applied to the non-stock item, that was just an example i used.

I noticed one thing, the discount did calculate on the non-stock item because there was a base price, where the stock item had no base price. the stock item's sales price was entered at the point of ordering.

this would seem inconvenient if you have to 1st change the base price to the price you want then proceed to order and invoice just to get the correct discount amount.

there has to be another way. we sell big ticket items and really each customer sale negotiated therefore there is no standard at this point.

what shall i do? is there another spec i can use? or do you suggest that i change each of our 200 items to have base prices in order to get the discount amount i desire. Please make suggestions. thx.

Hello Gil,

There is another way to set a 10% discount for an invoice. On the Total page, you can set a Discount percentage that will be applied to all items on the invoice.

The specification code for this discount is E18.

it worked! Thanks for all your help!