I just moved a client from an old Server (2003 & workstations with mapped drive to the server). Old server had Adagio installed to a mapped (K:\ drive).

To a new server - Server 2008 with all users logging in to the server using terminal services (RDP). Everything was installed on the new server to the C:\Softrak folder

I moved the Adagio folder from the old server to the new, and installed all the new modules on top.

During installation I got these error messages:

When Adagio BankRec was installed, its Report Tables drive was specified as (C:) which is a non-network drive.

WARNING! Workstations that use a non-network Report Tables drive may not access vital shared information!

and:

The Report Tables drive (C:) does not have the Adagio BankRec Tables installed invalid (\qrasp\qrtables.ini). Please check that you have selected the proper directory and if necessary, re-install Adagio BankRec.

When I go to C:\Softrak\qrasp\qrtables.ini, there's no place that I see where I can change it so that it points to the C:\ drive as the reports table drive.

Finally - just to point it out - all the modules work fine. I can open them, login, process transations, etc. The only one that won't is multicurrency - when I try to open Multicurrency, I get this error message:

The Report Tables drive [C:\] does not point to valid Reports Tables for this program.

To correct, please check with your Dealer or qualified Adagio expert to do one of the following:
1. Run the workstation setup program if you haven't already (WkSetup\WkSetup.exe);
2. Check and adjust your workstation drive mappings;
3. Run the Adagio utility \Softrak\System\SetReportsTableDrive.exe to properly set the Reports Tables drive;
4. If necessary, re-install the Adagio program.

I've already ran Wksetup, I ran the Adagio utility to set report tables, it doesn't look like it does anything.

I feel like all the above issues are 1 issue.

Where can I go to set the report tables to C:\ and have the modules not complain about that?

I've rebooted the server, reinstalled modules

I moved over the MC*.LD4 files, and I checked the currency path in the ADSPROF.XXX file – it’s pointing to the new location (C:\Softrak\system)

I also did a reinstall, restarted their server and it’s still not working.

Anything else that I should check?

I'd recommend that you run \Softrak\System\chksys.exe for more information on the problem.

When I run chksys I get 28 errors:


======= Checking Special System Configurations ======

WARNING: Potential Multi-user folder problem! Click View Session Details, or see Log for details.

========== Checking 32-bit System Status ==========
--- OK ---

======= Checking Report Tables Configuration =======
*** NOTE: Report Tables drive is: [C:];
Override status for user [Administrator] is [Y].

=============== Checking Products ==============
Adagio BankRec Status:
*** Configuration error - missing entry in C:\qrasp\qrtables.ini.
C:\qrasp\QRTBRW80.qrw
Date: [06/09/2011] OK.
C:\qrasp\QRTBRZ80.qrw
Date: [03/28/2007] OK.
C:\qrasp\QRTMCW80.qrw
Date: [08/12/2003] *** Error; Needs: [04/03/2008]
C:\qrasp\QRTBRB81.qrw
Date: [06/21/2007] OK.
C:\qrasp\QRTBRZ81.qrw
Date: [03/30/2011] OK.

Adagio DataCare Status:
C:\qrasp\QRTDCW80.qrw
Date: [11/21/2010] OK.

Adagio DataCare Status:
C:\qrasp\QRTDCW80.qrw
Date: [11/21/2010] OK.

Adagio Inventory Status:
*** Configuration error - missing entry in C:\qrasp\qrtables.ini.
C:\qrasp\QRTICW81.qrw
Date: [06/10/2011] OK.
C:\qrasp\QRTICZ80.qrw
Date: [03/19/2009] OK.
C:\qrasp\QRTMCW80.qrw
Date: [08/12/2003] *** Error; Needs: [04/03/2008]
C:\qrasp\QRTICW65.qrw
Date: [06/10/2011] OK.
C:\qrasp\QRTICZ81.qrw
Date: [05/21/2010] OK.

Adagio Ledger Status:
*** ERROR: Missing Report Table [C:\qrasp\QRTALW65.qrw]
*** ERROR: Missing Report Table [C:\qrasp\QRTALZ80.qrw]
C:\qrasp\QRTMCW80.qrw
Date: [08/12/2003] *** Error; Needs: [10/15/2006]

Adagio Ledger Status:
C:\qrasp\QRTALW90.qrw
Date: [05/31/2011] OK.
C:\qrasp\QRTALZ90.qrw
Date: [05/31/2011] OK.
C:\qrasp\QRTMCW80.qrw
Date: [08/12/2003] *** Error; Needs: [10/15/2006]
C:\qrasp\QRTSMZ90.qrw
Date: [10/24/2008] OK.

Adagio MultiCurrency Status:
C:\qrasp\QRTMCW80.qrw
Date: [08/12/2003] *** Error; Needs: [04/03/2008]

Adagio OrderEntry Status:
C:\qrasp\QRTOEW65.qrw
Date: [09/09/2010] OK.
C:\qrasp\QRTOES65.qrw
Date: [09/13/2001] *** Error; Needs: [09/14/2001]
C:\qrasp\QRTOEZ80.qrw
Date: [04/23/2009] OK.
C:\qrasp\QRTARW10.qrw
Date: [04/13/2007] *** Error; Needs: [12/21/2007]
C:\qrasp\QRTMCW80.qrw
Date: [08/12/2003] *** Error; Needs: [04/03/2008]

Adagio Payables Status:
*** Configuration error - missing entry in C:\qrasp\qrtables.ini.
C:\qrasp\QRTAPW68.qrw
Date: [11/16/2009] OK.
C:\qrasp\QRTAPZ80.qrw
Date: [03/28/2007] *** Error; Needs: [12/21/2007]
C:\qrasp\QRTAPB68.qrw
Date: [10/20/2009] OK.
C:\qrasp\QRTAPT68.qrw
Date: [12/27/2002] *** Error; Needs: [10/15/2006]
C:\qrasp\QRTAPJ68.qrw
Date: [09/13/2004] *** Error; Needs: [10/15/2006]

Purchase Orders For Adagio Status:
*** Configuration error - missing entry in C:\qrasp\qrtables.ini.
C:\qrasp\QRTIR65A.qrw
Date: [05/16/2007] OK.

Adagio Receivables Status:
*** Configuration error - missing entry in C:\qrasp\qrtables.ini.
C:\qrasp\QRTARW10.qrw
Date: [04/13/2007] *** Error; Needs: [12/21/2007]
*** ERROR: Missing Report Table [C:\qrasp\QRTARB68.qrw]
*** ERROR: Missing Report Table [C:\qrasp\QRTARZ80.qrw]
C:\qrasp\QRTMCW80.qrw
Date: [08/12/2003] *** Error; Needs: [10/15/2006]
*** ERROR: Missing Report Table [C:\qrasp\QRTARZ81.qrw]

Adagio Receivables Status:
*** Configuration error - missing entry in C:\qrasp\qrtables.ini.
C:\qrasp\QRTARW90.qrw
Date: [06/09/2011] OK.
C:\qrasp\QRTARB90.qrw
Date: [12/16/2008] OK.
C:\qrasp\QRTARZ90.qrw
Date: [08/23/2010] OK.
C:\qrasp\QRTSMW90.qrw
Date: [11/05/2008] OK.
C:\qrasp\QRTSMZ90.qrw
Date: [10/24/2008] OK.

Adagio SalesAnalysis Status:
*** ERROR: Missing Report Table [C:\qrasp\QRTSRW68.qrw]
*** ERROR: Missing Report Table [C:\qrasp\QRTSRZ80.qrw]
C:\qrasp\QRTMCW80.qrw
Date: [08/12/2003] *** Error; Needs: [04/03/2008]

Adagio SalesAnalysis Status:
C:\qrasp\QRTSRW90.qrw
Date: [06/21/2011] OK.
C:\qrasp\QRTSRZ90.qrw
Date: [10/14/2011] OK.
C:\qrasp\QRTMCW80.qrw
Date: [08/12/2003] *** Error; Needs: [04/03/2008]


. . . . 28 Error(s) and 1 Warning(s) Reported.
================== Finished ===================


I know that the tables are missing - supposedly, but I'm not sure how to fix the issue.

Can I just open all of those ini files and point them to the new softrak installation directory? C:\softrak\system?

You could manually copy QRW tables, but it's better if the installs corrected the problem, with assistance from Softrak Support.

I don't understand though - I went through the installation and chose C:\ as my report tables - why didn't they get installed?

Either way, I'll contact Softrak Support to see what they say.

Your Report Table drive should be he same drive that Adagio is install on. FOr a network this is not normally drive C.

Mach:
I would have mapped K: on the terminal server and done a fresh installation to that drive letter, then copied over the data.