Just closed my Invoices/AR for February and the program dumped the HST value on one of the units on the invoice. The Units show the correct value (after tax) but the Total shows only one with the HST. I have used Units in January but didn't have any errors. What is wrong?? I can upload a copy of the screen if it helps.

Hi SChis,

What versions of Adagio Invoices and Receivables are you using?
If the invoice was entered and posted from Adagio Invoices, does the tax discrepancy appear on the historical copy of the invoice?

A problem in a prior version of Adagio Invoices that was fixed in the current version 9.0B was that if a user was editing 2 details on an invoice concurrently that the tax on the totals got updated incorrectly. Really, multiple details on an invoice should not be edited concurrently and removing this prevents the tax calculation problem.

If you are running Adagio Invoices 9.0B, there are no known reason why this problem happened. We'd need to know a little more about the process you are doing to be able to assist further, and your Adagio consultant can also provide on-site assistance.

That's where I found the error. I was looking at my HST and realized the calculation was wrong. I have amended my post to add the files to look at.

Also, my modules are all current: Invoice - 9.0B and AR -
9.0C

Hi SChis,

The first image was actually the Payments tab, not the Totals. And though these screens would show the results of the tax discrepancy, they can't describe the reason why the issue is there in the first place.

Can you let us know how you entered this invoice (manually, imported, restored from archive, etc)? If restored from Archive, is the tax error also on the archived invoice? If you run Update Archive with tax selected, this will fix the Totals tax for archive batches. If entered manually or imported, can you replicate the problem by doing the process again?

Manually. I have never imported or restored from archive. All invoices are originally entered never copied, etc. This Totals should have the information that I originally meant to upload. Invoice 1120 was to the same company, invoiced the same way and there was no problem with the Units/HST etc. in January.

Can you post screen shots of each detail line on the invoice?

Is this what you are looking for?