Hello there,

I am printing the backorder action report(detail) and the item number does not print... What could be the error here...

Thanks in advance

Andreas

Hello Andreas,

You may have several templates defined for Order Action reports.

If item numbers are not being printed, verify that Item number has been added to the list of Selected Fields for the template that you are printing.

Thank you for your reply,

The item number is selected and the column is showing in the report, all other fields show information, just the column of item number is empty...

Thank you

Andreas

Hello Andreas,

Are your item numbers formatted as single segment item numbers?

If they are, that is causing the problem. I have just duplicated it here. I will forward this issue to R&D for investigation.

Thank you for your reply,

Yes our item numbers aer all in 1 segment, like BLBOOI100. (9 caracters max).

What seems to be the problem....

Thanks

Andreas

Hello Andreas,

Research & Development have investigated the problem.

Unfortunately, it requires a fix to the program. The changes will be included on the next release of OrderEntry.