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#30457 - 01/12/12 01:45 PM Ledger Upgrade to V.9D Selection Error
Ramona Offline
Stranger

Registered: 01/03/12
Posts: 4
Loc: Burnaby BC Canada
I'm trying to install Ledger 9.0D (111017) Service Pack and get a "Selection Error !" message that says "The version of Adagio Ledger in the selected folder below, is too old for this Service Pack." H:\SOFTRAK\Ledger

Our current version is 9.0C and the screen that appears before the error message says that your current version is 9.0C and is located in the same directory as above.

Is there an easy solution for it?

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#30458 - 01/12/12 01:50 PM Re: Ledger Upgrade to V.9D Selection Error [Re: Ramona]
Softrak Support Online   happy

Adagio Action Team

Registered: 03/09/99
Posts: 11543
Loc: Vancouver, BC Canada
Hi Ramona,

You cannot install service packs onto programs when they are at an older version. You indicated that you are running version 9.0C, so you are not allowed to install a service pack belonging to version 9.0D.

The solution is to download the Upgrade for version 9.0D from here, which will include all service pack changes. You will have received install codes by email when the original upgrade to 9.0D was released. A password to install an upgrade will be available from your Adagio consultant.
_________________________
Regards,
Softrak Tech Support

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#30459 - 01/12/12 01:52 PM Re: Ledger Upgrade to V.9D Selection Error [Re: Ramona]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Service Packs may only be installed on the version they are for..

You just need to upgrade your Ledger to V9.0D and then see if the Service Pack is required. If you download the current release of Ledger V9.0D and install it, you won't need to install the Service Pack.
_________________________
Andrew Bates

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#30460 - 01/12/12 02:00 PM Re: Ledger Upgrade to V.9D Selection Error [Re: Retired_Guy]
Ramona Offline
Stranger

Registered: 01/03/12
Posts: 4
Loc: Burnaby BC Canada
Thank you! That makes sense. I will get the V9.0D download and install it.

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