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#30159 - 12/12/11 08:21 AM sales CQ
Bruce Offline
Adagio Guru

Registered: 06/15/05
Posts: 117
Loc: langley
Is there a way to merge sales people in Sales CQ. If we were to delete a sales person what happens to outstanding call backs or follow-up. Can Tool Kit handle that, we did not see that option.

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#30162 - 12/12/11 09:37 AM Re: sales CQ [Re: Bruce]
Bob Wisener Offline
Adagio Conductor

Registered: 03/19/02
Posts: 556
Loc: Vancouver, BC
Hi Bruce,

Changing or merging salespersons cannot be done by the Toolkit, but I'll consider it for a future release.
_________________________
Bob Wisener
Dakota Software

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#30165 - 12/12/11 10:04 AM Re: sales CQ [Re: Bob Wisener]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10502
Loc: Canada
Hi Bruce,

I don't think that call back and follow up are stored by salesperson in SalesCQ, so all you need to do is changet the salesperson on the Customer or prospect record and re-run the scan. Export/Import is a fast way to "mass change" a field like this.
_________________________
Andrew Bates

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#30167 - 12/12/11 10:14 AM Re: sales CQ [Re: Retired_Guy]
Bob Wisener Offline
Adagio Conductor

Registered: 03/19/02
Posts: 556
Loc: Vancouver, BC
User IDs (like notes) are assigned to Callbacks in SalesCQ. I don't think Salespersons are active, but I still like the idea of a Salesperson changer/combiner.
_________________________
Bob Wisener
Dakota Software

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#30920 - 02/14/12 11:59 AM Re: sales CQ [Re: Bob Wisener]
Bob Wisener Offline
Adagio Conductor

Registered: 03/19/02
Posts: 556
Loc: Vancouver, BC
Just to let you know that a Salesperson Changer has been added to the list of functions supported by the Toolkit for Adagio. You can change, combine or copy salespersons from Receivables, Order Entry or Invoices. All current and prior versions of Adagio are supported.
_________________________
Bob Wisener
Dakota Software

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