We are using AR 9.0B 110727. When I click on "customers", then "find" then hit the F6 button (smart finder), then click, for example, on the field "salesperson" and enter one of our salespeople (MC), I get a pop up which says "Internal Error: field number is out of range". This happens no matter which field I try to search by. Did "Report Group" (ONT, which is a report group we use), same error. Searched by "Customer", just put an "a" into the finder field. Same error.

Barb

Hi Barb,

I suspect that something has gone wrong with the installation. These errors are typically indicative of the data dictionaries not being in synch with the application and data. If you have sample data, try doing a similar thing with smartfinders and if the same error occurs, this will confirm it.

This sort of problem is best handled with your Adagio consultant, as they will have better tools to assist than over this forum.