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#27331 - 05/24/11 09:47 AM sales Analysis
Bruce Offline
Adagio Guru

Registered: 06/15/05
Posts: 117
Loc: langley
completed a upgrade recently on sales Analysis. From new shortcut everything is fine. From other modules & going into the program from the drop down menu the program opens fine but the reports do not print, or preview. I believe the drop down path is incorrect. How & where do I look to edit this, or what is the correct fix? (the versions look to be both the same)

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#27340 - 05/24/11 12:33 PM Re: sales Analysis [Re: Bruce]
Douglas Dickie Offline
Adagio God

Registered: 06/02/99
Posts: 4454
Loc: Vancouver, BC
Bruce:

I don't have this issue. Try installing the compatibility service packs.
_________________________
Douglas Dickie
AccSys Solutions Inc
Phone: 1.888.534.4344
ddickie@accsyssolutions.com

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#27354 - 05/25/11 10:07 AM Re: sales Analysis [Re: Douglas Dickie]
Bruce Offline
Adagio Guru

Registered: 06/15/05
Posts: 117
Loc: langley
all service packs installed that I see including the system updater. Re installed the sales Analysis same results. from the new icon works & reports fine. From drop down inside another module looks to generate the report based on time & % complete but just flashes instead of displaying the report.
The only thing I have not done is install in the old directory srwin I allowed the new program to install in the new default directory Sales Analysis. All other programs up to date.

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