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#26851 - 04/07/11 05:35 AM DataCare LockUp
SusanTennier Offline
Adagio Maestro

Registered: 02/22/08
Posts: 1247
Loc: Ontario, Canada
We run DataCare every night and at least once per week it locks up half way through at the same place:

Error 4102 occurred when attempting to append record to Adagio Filter Matches.

Is anyone else having this problem?


Attachments
data care apr 4.JPG (200 downloads)
Description: DataCare error


_________________________
Susan Tennier
TDL Canada
Trenton, Ontario

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#26856 - 04/07/11 12:39 PM Re: DataCare LockUp [Re: SusanTennier]
Bob Wisener Offline
Adagio Conductor

Registered: 03/19/02
Posts: 557
Loc: Vancouver, BC
Hi Susan,

That type of error may indicate an error with your Order Entry filters. I'd recommend that you run the Data Integrity checker from within Order Entry. Do you get the same error? Perhaps the next version of DataCare will do a better job of reporting and repairing the problem.
_________________________
Bob Wisener
Dakota Software

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#26857 - 04/07/11 02:23 PM Re: DataCare LockUp [Re: SusanTennier]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hi Susan,

Expect to see an Upgrade to DataCare within the next week or so.
_________________________
Andrew Bates

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#26860 - 04/08/11 06:02 AM Re: DataCare LockUp [Re: Retired_Guy]
SusanTennier Offline
Adagio Maestro

Registered: 02/22/08
Posts: 1247
Loc: Ontario, Canada
Locked up 2 nights in a row now.. we're missing our integrity check half the time with this issue.
_________________________
Susan Tennier
TDL Canada
Trenton, Ontario

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#26865 - 04/08/11 06:50 AM Re: DataCare LockUp [Re: SusanTennier]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hi Susan,

Do you get the same problem when running the DIC from within OrderEntry?
_________________________
Andrew Bates

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#26958 - 04/15/11 01:55 PM Re: DataCare LockUp [Re: SusanTennier]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hello Susan,

The Upgrade to DataCare was released today.
_________________________
Andrew Bates

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#26959 - 04/15/11 03:21 PM Re: DataCare LockUp [Re: Retired_Guy]
SusanTennier Offline
Adagio Maestro

Registered: 02/22/08
Posts: 1247
Loc: Ontario, Canada
Yeah!
_________________________
Susan Tennier
TDL Canada
Trenton, Ontario

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#26964 - 04/16/11 07:43 AM Re: DataCare LockUp [Re: SusanTennier]
SusanTennier Offline
Adagio Maestro

Registered: 02/22/08
Posts: 1247
Loc: Ontario, Canada
I will wait patiently for Softrak to send me installation and password info.
_________________________
Susan Tennier
TDL Canada
Trenton, Ontario

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#27043 - 04/27/11 04:42 AM Re: DataCare LockUp [Re: SusanTennier]
SusanTennier Offline
Adagio Maestro

Registered: 02/22/08
Posts: 1247
Loc: Ontario, Canada
With DataCare upgrade 9.0A, it not only locks up during the nightime DataCare check at the same place as posted above, but if someone doesn't click "ok" and "cancel" in the morning, then no one can access the data from any Adagio program. I am deleting the history filters in OE since we've never used them anyway. I guess they are samples? Hopefully this will solve the issue. Maybe we have too much history and DataCare can't handle it?
_________________________
Susan Tennier
TDL Canada
Trenton, Ontario

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#27044 - 04/27/11 06:37 AM Re: DataCare LockUp [Re: SusanTennier]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Don't delete your OE history!
_________________________
Andrew Bates

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