Hi!
I recently did the AR upgrade to the latest version. Since then, whenever I add a new customer when I am entering a batch of invoices, I get the following message when I go to save the customer: "Access violation at address 0093F519 in module 'receivables.exe'. I then click on OK and it tells me that the new customer already exists. If I click on OK it repeats the message, but if I simply click the upper right 'x' it will exit out back to the customer list. Previous to the upgrade, it would automatically take me back to the invoice batch and insert the new custmer number into the first field for me.
How can I fix this?
Thanks
Anna

Hi, Anna,

Yes, this was reported once before and has been reported to R&D for a future AR release.

For now, although the error may be a little disconcerting, we find that the customer actually is created and can be used in the invoice you are creating and subsequent invoices. I find that I am returned the invoice and can then use the Finder button to select the new customer, or just type the new customer's code into the field.

Thank you for reporting this issue.

We just installed an upgrade to AR and have got the same problem. But with us, we were entering a cash batch and had to add a customer on the fly.We got "Access violation at address 0093F519 in module 'receivables.exe of address 00003C8.

Hi Wayne,

Your issue is the same as the one as Anna reported. It will be fixed in the next release of Receivables. The problem is likely related to the grid changes we made to implement Filters.

The customer is created, so this error can be ignored, though error messages are never fun to get. If you want to not get the error, you can create the customer via the Edit Customers function, rather than on the fly within Batch Entry.