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#25703 - 01/07/11 11:31 AM missing chqs on Adagio BankRec
Kate Offline
New Guy

Registered: 01/06/11
Posts: 6
Loc: GTA
Hello,

On Bank Rec, some of chqs cleared on bank statement are missing from Adagio side..Guess it's not transferred yet from Adagio payables..
how can I make them show on BankRec?

Also, when I go to Maintenance and retrieve, it says there is nothing to retrieve since I did them all as I logged in ( they automatically appear)

Thanks,


Edited by Kate (01/07/11 11:41 AM)

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#25704 - 01/07/11 11:47 AM Re: missing chqs on Adagio BankRec [Re: Kate]
Douglas Dickie Offline
Adagio God

Registered: 06/02/99
Posts: 4433
Loc: Vancouver, BC
Kate:

Cheques get to BankRec through the Maintenance/Retrieve Payables Cheques function. This puts them in an open batch that thens needs to be posted. Prehaps there are open batches that need to be posted.
_________________________
Douglas Dickie
AccSys Solutions Inc
Phone: 1.888.534.4344
ddickie@accsyssolutions.com

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#25705 - 01/07/11 11:54 AM Re: missing chqs on Adagio BankRec [Re: Douglas Dickie]
Kate Offline
New Guy

Registered: 01/06/11
Posts: 6
Loc: GTA

Thanks,

Now I am trying to post batch entries (there are 5 batches)

it says "batch number xx has the same bank reference number as one previously posted"

when I clicked okay on it, the batch that I tried to post wouldn't get cleared up on the batch list.

Could you please give me advise on this one as well?

Thanks,

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#25708 - 01/07/11 01:19 PM Re: missing chqs on Adagio BankRec [Re: Kate]
Bruce Gardner Offline
Adagio Wizard

Registered: 06/15/04
Posts: 3631
Loc: Toronto ON, Canada
Kate:
That validation process is designed to prevent the accidental processing of the same transaction twice.

If you feel that the second entry is correct (i.e. is not a duplicate), edit that batch and change the Bank Reference number by adding a letter to the end (i.e. change 1234567 to 1234567B).

The validation process can be turned off in the Company Profile.
_________________________
Bruce Gardner
ARX Business Solutions Inc.

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