missing chqs on Adagio BankRec

Hello,

On Bank Rec, some of chqs cleared on bank statement are missing from Adagio side..Guess it's not transferred yet from Adagio payables..
how can I make them show on BankRec?

Also, when I go to Maintenance and retrieve, it says there is nothing to retrieve since I did them all as I logged in ( they automatically appear)

Thanks,

Kate:

Cheques get to BankRec through the Maintenance/Retrieve Payables Cheques function. This puts them in an open batch that thens needs to be posted. Prehaps there are open batches that need to be posted.

Thanks,

Now I am trying to post batch entries (there are 5 batches)

it says "batch number xx has the same bank reference number as one previously posted"

when I clicked okay on it, the batch that I tried to post wouldn't get cleared up on the batch list.

Could you please give me advise on this one as well?

Thanks,

Kate:
That validation process is designed to prevent the accidental processing of the same transaction twice.

If you feel that the second entry is correct (i.e. is not a duplicate), edit that batch and change the Bank Reference number by adding a letter to the end (i.e. change 1234567 to 1234567B).

The validation process can be turned off in the Company Profile.