Hello everyone,
I am working on a report for tax status. When in sales analysis inquiry there are two tax related fields. One is tax group and the other is cust. tax st. Can anyone tell me where that field comes from? I was hoping it was tax type from AR but it does not appear to be that after all.
Thanks,
Tom

Hi Tom,

The Customer Tax Status field that is maintained in Adagio SalesAnalysis comes from the document retrieved from either Adagio OrderEntry or Adagio Invoices. When an invoice is generated from either of these applications, the tax status from the invoice is written to the retrieval file that is in turn brought into SalesAnalysis. By default, the customer tax status on an invoice comes from the Customer.

Check the invoice in the application you use for invoicing to determine what the customer tax status is there. If it is different than the Customer tax status, this will typically be for one of two reasons:
1) It was changed by the entry person when the the invoice was created.
2) A ship-to address code was used on the invoice, and a customer tax status different than that for the customer itself is set up on the ship-to address record.