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#25207 - 12/03/10 07:29 AM Issues involving GL
SFNUser Offline
New Guy

Registered: 11/24/10
Posts: 5
Loc: canada
If someone can help that would be great!

We were posting in the GL-9.0C and the system went down while we were in the middle of posting. Adagio did not respond for quite some time so we had to end the program. When we started back up we could only go into the integrity check and when we ran the I.C. we had out of balance errors. We rebuilt and still had the same errors. I think our next step is to restore to last nights back-up. We havent restored before and wondering if someone can help.

Thanks, SFN

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#25209 - 12/03/10 07:40 AM Re: Issues involving GL [Re: SFNUser]
Ryan Brohman Offline
Adagio Pro

Registered: 01/03/07
Posts: 10
Loc: Waterloo, Ontario
SFN,

You'll definitely want to get your Adagio consultant involved in this.
_________________________
Ryan Brohman

Kitchener, ON


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#25210 - 12/03/10 08:00 AM Re: Issues involving GL [Re: Ryan Brohman]
SFNUser Offline
New Guy

Registered: 11/24/10
Posts: 5
Loc: canada
Thanks for the response.

Our Adagio Consultant is out of the country for a couple weeks so we are not sure what to do.

Jeannette Ladd
Southampton, On
519-797-2781

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#25213 - 12/03/10 09:02 AM Re: Issues involving GL [Re: SFNUser]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Continue to run the Rebuild | Check process in the DIC. GL 9.0C is pretty good about fixing failed posting runs. If you go through the process three or four times an thereis no change in the mesaages, then you'll probably meed some expert help.

Good Luck!
_________________________
Andrew Bates

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