I have questions about entering payments on an outstanding order in OrderEntry. The payment doesn't show up as a cash batch after dayend, nor does it hit the Ledger.

Does it just sit there until the order is invoiced, at which point it moves to Receivables and Ledger?

This is OK if the payment is in the form of a credit card, because normally companies don't charge the card until the order ships. But if it is a check, how would you suggest that be handled in Adagio, since it will be physically deposited?

Steve

Hi, Steve,

You'll need to devise a system that works best for this client. As you know, taking a check on an order in OE doesn't send anything to AR at DE. At the time the invoice number just isn't known and this is necessary information for matching.

If they manually enter an unapplied payment into AR (or via a journal entry), the same thing applies. The actual invoice number is unknown, although they could enter the order number to cross reference.

When DE is run though the payment is sent from OE through to AR as a payment on an invoice which it is matched to. There is no way we can match this to a UP you might enter manually into Receivables as the document codes just won't match.

If they insist on entering the payment information with the order and actually depositing the information, you will need to devise a system for them to reconcile these deposit payments manually.