We recently upgraded to Adagio Invoices 9.0A from a really old version. When we printed the first invoice batch, there was missing information in the address field. I changed the address fields to "formatted" and it picked up the addresses correctly. I printed a few from history and everything looked good. My co-worker went to print invoices today and everything appears to be in BOLD, even when it's displayed on screen. I go back to my machine and everything looks good??? My co-worker logged in to Invoices on my computer and once again everything looks fine. I'm thinking it's not the form or the user profile, but something to do with her operating system. I'm running XP and my co-worker is running Windows 2000. I've checked personal settings, workstation options and I don't see any discrepancies. Any input would be appreciated.

Hi Mike,

Windows Display Settings can affect how specifications in Adagio, such as invoices, print. Ensure that 'Large Fonts' is not enabled, and that the DPI (advanced) setting is Normal as opposed to a large font.

If the problem is isolated to a specific workstation, then the likely reason is a Windows setting.

Mike:

Current versions of Adagio do not support obsolete operating systems, such as Windows 2000.