Topic Options
#22880 - 06/21/10 12:21 PM Order Entry
premium Offline
Adagio Buff

Registered: 03/22/06
Posts: 57
Loc: Arichat, Nova Scotia
When trying to access Order Entry from one work station we get the following message: Access violation at address 00404CDA in module “OEWIN.EXE’. Read of address 03FC5F48
Everyone else can access the program?????

Top
#22884 - 06/21/10 02:35 PM Re: Order Entry [Re: premium]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11570
Loc: Vancouver, BC Canada
There is not enough information to answer this question.

Which version of OrderEntry? If they are signing on from an Icon, please make sure that the icon properties are correct.

When exactly does the error appear? Do they get to the sign-on screen?
_________________________
Regards,
Softrak Tech Support

Top
#22886 - 06/22/10 03:44 AM Re: Order Entry [Re: Softrak Support]
premium Offline
Adagio Buff

Registered: 03/22/06
Posts: 57
Loc: Arichat, Nova Scotia
Answers to your questions
Version 8.1C
I have tried the icon, I’ve tried to access from Inventory program, I’ve tried to access from Start Menu, All Programs, Adagio, none are working.

I do get the sign on screen but when I click on Open, I get the message. The Data Path and Ext seem to be ok, they are the same as the other programs which I can access. Data Path: F:\SOFTRAK\DATA\GID Ext: PAR

Top
#22888 - 06/22/10 07:39 AM Re: Order Entry [Re: premium]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11570
Loc: Vancouver, BC Canada
What is the release date for OrderEntry 81C. The current service pack is (100507). It should be installed.

If you still get an error, I will need to know:

Which version of Windows is on this station?
Do you have CustomRP or ModRP directories under Softrak\OEWIN on F:?

If the station is a Vista or Windows 7 station, turn off UAC and try again.
_________________________
Regards,
Softrak Tech Support

Top


Moderator:  Christa_Meissner 
Who's Online
1 registered (1 invisible), 84 Guests and 0 Spiders online.
Key: Admin, Global Mod, Mod
Forum Stats
1865 Members
5 Forums
14482 Topics
70726 Posts

Max Online: 432 @ 01/20/25 10:17 PM
May
Su M Tu W Th F Sa
1 2 3
4 5 6 7 8 9 10
11 12 13 14 15 16 17
18 19 20 21 22 23 24
25 26 27 28 29 30 31