After discussion with Sage, we have determined that "none" is the best option for her. She still gets confirmation of a correct acct dept when the account name appears.

Investigating this has turned up the fact that you can't hide inactive accounts on the Finder grid in this form. This option will be added in the next release of Adagio Payables. We think that hiding the inactive accounts in the finder will generate the behaviour you want.

If you cannot wait for the next release, then you could use the Toolkit for Adagio to combine the accounts you no longer want to use.

Sorry.

I changed it to None now to get around the validation but it is still validating on the GL and giving the error. Is this a bug or am I misunderstanding what the options are supposed to do? I have now tried all the options and they all seem to work the same way - at least they are giving me the same result.

Hi Sage,

The purpose of the GL Account validation options in the AP81B company profile are with the existence of GL accounts and/or department pairs, and nothing to do with inactive accounts, when adding a distribution detail to an invoice or cash invoice.

Account-department: A valid account-dept pair must exist in the Ledger data.
Account only-dept on file: The account and department codes must separately exist in GL, but the combination does not.
Account only: The account must exist in GL but the dept does not.
None: Type in any GL account / department you want without validation.

'None' will not look at the GL to determine if codes exist.

Note that this only affects batch entry and does not affect other places where GL accounts can be entered, such as Distribution Codes or Distribution Sets. Where are you getting the error and what is the message?

I'm not sure what your first paragraph means "The purpose of GL Account validation (has) ....nothing to do with inactive accounts..."

I had the first choice selected (Account-Department) and it seemed to be first validating the GL account without a tie to the department so in Invoice entry -> New Invoice Detail -> Acct/Dept (without any Distribution selected) I type in a GL account (as explained previously we have GL accounts that are inactive and then the same GL account with a dept (ie. GL 7710 no dept is inactive but GL 7710-100 is active), I get the error "G/L account 7710-is marked inactive".

I had thought that Account-Department would look at the pair but it doesn't even let us enter the department, I type 7710 and tab over to enter the dept and I get the error. So I changed the option to Account only-dept on file just to test it, same result. So I changed it to Account only (again just to test it), same result. So I changed it to None since it was the only option that would work, except it doesn't work and I get the exact same result. It seems that these options are not working as they should, at least Account-Department and None seem to need a fix. It seems Andrew is saying that a fix is in the works to correct the Account-Department option so that it won't validate against inactive accounts so that is good, I'll use that option once the fix is done but None as I understand it should not do any validation so why am I getting the same error?

If the account exists, then the account status is checked. The company profile option controls whether a complaint should be generated about a missing account or account-department.