We have recently installed version 8.1B (100317) and have noticed there is no retrieval from the subledges listed under maintenance - Has it been changed to a new location or has it been removed from this version?

Hi, Barb,

Sorry but are you sure you mean to refer to AP? It doesn't have a Retrieve function within Maintenance. Ledger has this function though.

I mean AP - I posted some vendor payments in Bank Rec but they don't seem to have retrived to AP

Hi, Barb,

The payments are created directly (automatically retrieved) into a Checks batch within AP. There's no need to Retrieve.

Okay that may be the case but for some reason I have a batch that doesn't appear to have retrieved to AP - I have it in the Ledger but not in AP is there anyway to find out why?

It could be that the integration with AP was turned off in the BR Company Profile prior to the BR batch being posted. If this was the case, the batch would be sent to GL only.

Or, it could be that the batch was deleted in AP prior to posting. You could confirm this by viewing the batch status report.

Hmmm. I've looked further into this. Let me give a bit of background on this entry. We pay our AMEX each month through BR. A few of the entries must also clear AP. Usually we would end up making two batches, one for the batch to clear through BR and the other to clear the AP part. In this case, we tried a small experiment of running it all through BR, and we had hoped the part that needed to be retrieved to AP would do so. We used the vendor number, which we have done in the past, with great success. This time, no go. Not sure why it did not work. The print out for this batch does have a Note on each of the AP transactions which says "**AP Vendor transactions only update accounts for Cash and A/P Clearing" Not sure what that means, but it is not good news, right?

We now have our AP clearing account out of balance, as well as none of the AP accounts updated. I guess we will have to do the AP side, but not let it retrieve to BR, only to AP clearing?

Odd that it would not have worked. The integration in BR Company Profile was not touched. It is turned on, and always has been. Any ideas?

Thanks very much!

Hi, Barb,

The message is just a reminder that, when this transaction is posted in BR, it only updates the cash(bank) account and the AP/BR Clearing account.

It's the entry that is automatically sent to AP when the integration is turned on that, when posted, will update the vendor record and AP Control account along with the AP/BR Clearing account.

We did a test in our Test Data. Same result. The toggle in profile in Bank Recs "Profile/Interfaces-Payables Interface" is ticked. No retrieval.

What are we missing? I do not see a toggle in AP for this. I know we used to be able to put a transaction in BR and have it retrieve to AP. Now we do not seem to be able to do this.

BR 8.1B
Payables 8.1B

Scratch the above. Someone was looking in the wrong area. Batch is in Test Data. Still don't know what went wrong last month, but this is obviously a user problem.

Thanks for your help.