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#21567 - 03/31/10 02:03 PM Re: Expected Ship Date in Adagio OE [Re: Acrylon]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
A Crystal report contains its own copy of the data until you hit the refresh button. Is this what you are seeing?
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Andrew Bates

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#21583 - 04/01/10 06:18 AM Re: Expected Ship Date in Adagio OE [Re: Retired_Guy]
Acrylon Offline
Adagio Specialist

Registered: 04/12/07
Posts: 384
Loc: Canada
I think this is what I'm seeing. The data in OE is fine - it's saved and updated as soon as we change it - no problem there.

It's the data in crystal that's not refreshing right away. I've tried checking and unchecking the 'save data with report' box, and it doesn't seem to fix the problems.

Any ideas?

Thanks,

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#21586 - 04/01/10 07:37 AM Re: Expected Ship Date in Adagio OE [Re: Acrylon]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Sorry, there is no "idea". Crystal keeps its own copy of the data which must be refreshed if you want to see the updated numbers. That's the way it works.
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Andrew Bates

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#21589 - 04/01/10 08:04 AM Re: Expected Ship Date in Adagio OE [Re: Retired_Guy]
Acrylon Offline
Adagio Specialist

Registered: 04/12/07
Posts: 384
Loc: Canada
Hi Andrew,

That's the problem I'm having though. We are refreshing the data, but Crystal isn't pulling the refreshed OE data.

Perhaps I'm asking on the wrong forum?

Thanks,

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#21593 - 04/01/10 09:15 AM Re: Expected Ship Date in Adagio OE [Re: Acrylon]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Is it (the report) linked to the database you think it is? Perhaps its running off a local or backup copy of the data?
_________________________
Andrew Bates

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#21595 - 04/01/10 09:38 AM Re: Expected Ship Date in Adagio OE [Re: Retired_Guy]
Michael Mulrooney Offline
Adagio Virtuoso

Registered: 02/07/02
Posts: 839
Loc: Vancouver, BC
If you exit Crystal reports and go in is the data refreshed or does the report "never" refresh.

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#21602 - 04/01/10 12:23 PM Re: Expected Ship Date in Adagio OE [Re: Retired_Guy]
Douglas Dickie Online   content
Adagio God

Registered: 06/02/99
Posts: 4417
Loc: Vancouver, BC
Open this report in the Crystal Reports designer. Under the file menu make sure that 'save data with report' is not selected.
_________________________
Douglas Dickie
AccSys Solutions Inc
Phone: 1.888.534.4344
ddickie@accsyssolutions.com

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