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#19982 - 12/10/09 09:36 AM Payables 8.1B error on server upgrade
Jamie_Reid Offline
New Guy

Registered: 12/04/09
Posts: 8
Loc: BC, Canada
I have a Linux server and am trying to do a server instal/upgrade from Payables 8.1a to 8.1b and I receive an access denied error on L:\qrasp\qrtapw68.qrn and then the install exits. Thoughts? Thanks in advance,

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#19986 - 12/10/09 09:40 AM Re: Payables 8.1B error on server upgrade [Re: Jamie_Reid]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11351
Loc: Vancouver, BC Canada
Do you have read/write access to the L:\qrasp directory? This is the location of the report tables for Adagio and the QRTAPW68.QRW file is one of the Adagio Payables report tables.

Also check that the files in \qrasp are not read only and can be overwritten.
_________________________
Regards,
Softrak Tech Support

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#19987 - 12/10/09 09:40 AM Re: Payables 8.1B error on server upgrade [Re: Jamie_Reid]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10498
Loc: Canada
Do you have the /linux parameter on the run command?
_________________________
Andrew Bates

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#19989 - 12/10/09 09:48 AM Re: Payables 8.1B error on server upgrade [Re: Retired_Guy]
Jamie_Reid Offline
New Guy

Registered: 12/04/09
Posts: 8
Loc: BC, Canada
Here's the file list - (changed usernames for security but you get the picture) I am running under glen's account to perform the upgrade.

[root@smeserver1 files]# ls -la
total 1848
drwxrws--- 2 glen finance 4096 Dec 4 14:38
drwxrws--- 13 root finance 4096 Dec 4 14:38 .
drwxr-xr-x 6 root root 4096 Feb 13 2006 ..
-rwxrw---- 1 bill finance 116 Jun 10 2003 Accpac.bat
drwxrws--- 2 bill finance 4096 Mar 14 2006 Adagio
-rwxrw---- 1 glen finance 180852 Jun 22 2007 ALreadme.chm
drwxrws--- 2 bill finance 4096 Mar 14 2006 APASP
drwxrws--- 10 bill finance 4096 Jul 9 2008 ASP
drwxrws--- 7 bill finance 4096 Mar 14 2006 bak
-rwxrw---- 1 glen finance 160879 Sep 11 2007 CRreadme.chm
-rwxrw---- 1 glen finance 158261 Dec 14 2006 CRREADME.HLP
-rwxrw---- 1 bill finance 1024 May 5 2003 GL00560I.CMH
drwxrws--- 2 bill finance 4096 Mar 14 2006 GLASP
-rwxrw---- 1 bill finance 8704 May 5 2003 GLBCTLI1.CMH
-rwxrw---- 1 bill finance 9728 May 5 2003 GLBCTLI2.CMH
-rwxrw---- 1 glen finance 89390 Oct 23 2006 GVREADME.HLP
drwxrws--- 2 bill finance 4096 Mar 14 2006 HELP
drwxrws--- 2 bill finance 4096 Mar 14 2006 MEASP
-rwxrw---- 1 bill finance 37981 Dec 21 1998 PLUS.EXE
drwxrws--- 2 bill finance 4096 Dec 4 14:38 qrasp
-rwxrw---- 1 glen finance 22838 Sep 17 2002 QRTALZ68.TXT
-rwxrw---- 1 glen finance 4861 Oct 22 2003 QRTALZ80.QRW
-rwxrw---- 1 glen finance 34489 Apr 28 2006 QRTALZ80.TXT
-rwxrw---- 1 glen finance 22714 Mar 17 2006 QRTAPW68.QRW
-rwxrw---- 1 glen finance 33652 Jun 20 2007 QRTARB68.001
-rwxrw---- 1 glen finance 29234 Nov 13 2003 QRTARB68.TXT
-rwxrw---- 1 glen finance 21158 Nov 24 2006 QRTARW10.001
-rwxrw---- 1 glen finance 129149 Apr 13 2007 QRTARW10.002
-rwxrw---- 1 glen finance 20494 Nov 19 2004 QRTARW10.QRW
-rwxrw---- 1 glen finance 128529 Nov 24 2006 QRTARW10.TXT
-rwxrw---- 1 glen finance 89614 Nov 30 2006 QRTARZ80.001
-rwxrw---- 1 glen finance 89614 Nov 30 2006 QRTARZ80.TXT
-rwxrw---- 1 glen finance 5925 Mar 28 2007 QRTARZ81.TXT
-rwxrw---- 1 glen finance 6272 Aug 12 2003 QRTMCW80.001
-rwxrw---- 1 glen finance 6272 Aug 12 2003 QRTMCW80.002
-rwxrw---- 1 glen finance 6272 Aug 12 2003 QRTMCW80.TXT
-rwxrw---- 1 glen finance 198352 Mar 18 2009 ReceivablesReadme.001
-rwxrw---- 1 glen finance 198352 Mar 18 2009 ReceivablesReadme.chm
-rwxrw---- 1 bill finance 267 Jan 27 2004 Shortcut to Accpac.lnk
drwxrws--- 16 bill finance 4096 Apr 21 2009 SOFTRAK
drwxrws--- 2 bill finance 4096 Mar 14 2006 TBASP
-rwxrw---- 1 glen finance 192 Jan 1 2001 tempSSI.001
-rwxrw---- 1 glen finance 192 Jan 1 2001 tempSSI.002
-rwxrw---- 1 glen finance 192 Jan 1 2001 tempSSI.003
-rwxrw---- 1 glen finance 192 Jan 1 2001 tempSSI.004
-rwxrw---- 1 glen finance 192 Jan 1 2001 tempSSI.005
-rwxrw---- 1 glen finance 192 Jan 1 2001 tempSSI.006
-rwxrw---- 1 glen finance 192 Jan 1 2001 tempSSI.007
-rwxrw---- 1 glen finance 192 Jan 1 2001 tempSSI.txt



Edited by Jamie_Reid (12/10/09 09:53 AM)

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#19992 - 12/10/09 09:51 AM Re: Payables 8.1B error on server upgrade [Re: Retired_Guy]
Jamie_Reid Offline
New Guy

Registered: 12/04/09
Posts: 8
Loc: BC, Canada
Originally Posted By: Andrew Bates
Do you have the /linux parameter on the run command?


Andrew - I don't know about this command - new IT guy here taking over and so this is my first go at Adagio. We are using a linux smb server for windows workstations.

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#19997 - 12/10/09 10:10 AM Re: Payables 8.1B error on server upgrade [Re: Jamie_Reid]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10498
Loc: Canada
Since we don't directly support Adagio on a Linux server, and this list means little to us, perhaps it would make sense to discuss this with your Adagio consultant?

This Adagio install programs use "/Linux" on the command line to overcome differences in the treatment of read-only files in the Linux environment. You would need to use a shortcut to the install EXE or invoke it directly from the Run command to get the parameter specified.
_________________________
Andrew Bates

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#20002 - 12/10/09 11:08 AM Re: Payables 8.1B error on server upgrade [Re: Douglas Dickie]
Douglas Dickie Offline
Adagio God

Registered: 06/02/99
Posts: 4329
Loc: Vancouver, BC
Looking at your original post I see you have installed the upgrades and got an error during the install.

When installing to a Linux server you must first run;
chmod -R +w *

from x:\softrak

You must do this prior to installing each module and Linux will reset the Softrak folder back to read only when each install finishes.
_________________________
Douglas Dickie
AccSys Solutions Inc
Phone: 1.888.534.4344
ddickie@accsyssolutions.com

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#20117 - 12/21/09 09:40 AM Re: Payables 8.1B error on server upgrade [Re: Douglas Dickie]
Jamie_Reid Offline
New Guy

Registered: 12/04/09
Posts: 8
Loc: BC, Canada
I changed all files to world-read/writable and got no errors during the install. Had to to that for both qrasp and softrak folders.

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