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#19215 - 10/27/09 07:09 AM Clearing zero balances in payables
jkueber Offline
Adagio Graduate

Registered: 03/08/06
Posts: 44
Loc: acheson
I've got some vendors where there are two invoices that zero each other out, but still show up in open payables. How do I remove them or stop them from showing up in my reports?

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#19216 - 10/27/09 07:49 AM Re: Clearing zero balances in payables [Re: jkueber]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Write a $0.00 manual check and pair the two invoices.
_________________________
Andrew Bates

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#19223 - 10/27/09 11:58 AM Re: Clearing zero balances in payables [Re: Retired_Guy]
jkueber Offline
Adagio Graduate

Registered: 03/08/06
Posts: 44
Loc: acheson
Not that I absolutely need it, but it won't allow me to print a zero dollar cheque. I would have used that as my backup to indicate that the balance is cleared.

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#19224 - 10/27/09 12:03 PM Re: Clearing zero balances in payables [Re: jkueber]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11520
Loc: Vancouver, BC Canada
Non-printed checks are still saved on the vendor record and the manual check posting journal. And in the next release, they will be on the check number audit list as well.
_________________________
Regards,
Softrak Tech Support

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#19776 - 11/25/09 07:16 AM Re: Clearing zero balances in payables [Re: Softrak Support]
BARB Offline
Stranger

Registered: 11/24/09
Posts: 3
Loc: CORNWALL, ONTARIO, CANADA
I looked up info on how to remove .00 balances from open payables report and then delete the customer. I did as Andrew suggested and entered .00 checks to remove inv $ credit notes. When I tried to post it, it just gave me an error report. What do I do now?

Barb

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#19778 - 11/25/09 07:30 AM Re: Clearing zero balances in payables [Re: BARB]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
What was the error?
_________________________
Andrew Bates

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#19794 - 11/25/09 12:18 PM Re: Clearing zero balances in payables [Re: Retired_Guy]
BARB Offline
Stranger

Registered: 11/24/09
Posts: 3
Loc: CORNWALL, ONTARIO, CANADA
It would not let me post the batch. It just created an error batch. When I said print, it said nothing to print. When I chose to post it created an error batch. It said unable to post & created another batch.

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#19796 - 11/25/09 12:36 PM Re: Clearing zero balances in payables [Re: BARB]
Steve Schwartz Offline
Adagio God

Registered: 03/10/02
Posts: 4505
Loc: Wynnewood, PA
Hi Barb

I've run into this a couple of times. You would be best to enter the check in a new batch and delete the error batch.

If it comes up as an error again, print the error batch and note the exact error message.

Steve

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#19801 - 11/26/09 05:10 AM Re: Clearing zero balances in payables [Re: Steve Schwartz]
BARB Offline
Stranger

Registered: 11/24/09
Posts: 3
Loc: CORNWALL, ONTARIO, CANADA
I tried to print batch and it again said nothing to print. When I tried to post it said "Unable to post batch 48 entry 1: check (unassigned) for vendor Eitzen. The cheque requires printing."
What am I doing wrong?
Barb

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#19804 - 11/26/09 06:28 AM Re: Clearing zero balances in payables [Re: BARB]
Steve Schwartz Offline
Adagio God

Registered: 03/10/02
Posts: 4505
Loc: Wynnewood, PA
You need to uncheck the "Print Check" box and then type a fake check number into the "Check number" field. I usually use 999999 (it doesn't have to be unique).

Steve

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