We have started using print Boss & Import of web orders. Our proceedure currently works fine. We do a print order confirmation from the drop down order entry menu. We leave the default field as "all" & "do not reprint orders". Our problem is with orders that were not printed BUT WERE INVOICED already. These by default print & the staff needs to be very careful not to redo the order. IS THERE ANY TOGGLE TO NOT PRINT COMPLETED ORDERS? Can a toggle for this function be added?
Is there another way to do this process?

Hi Bruce,

Can you confirm which version of Adagio Order Entry you are using? And what method and options you are using for printing order confirmations? There is no option to control this as completed orders can never be printed as an order confirmation.

If I highlight a completed order in the Edit Orders grid and choose to print an order confirmation, I get a message 'Unable to print. Order is complete.'

If I use the Print Order Confirmation and attempt to print the order, I get a message 'Nothing in range to print' if all selected orders are completed.

You should verify that the order in fact has a Completed status Perhaps the order was edited and thus the Completed status was removed?

As a guess; Your staff is editing the complete order which is resetting the completed flag to not completed. This allows the completed order to be re-printed.