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#19524 - 11/12/09 09:15 AM Check Designer
Lulu Kauffman Offline
Adagio Buff

Registered: 11/15/07
Posts: 53
Loc: Maryland
We have never been able to print a manual check from the manual check window because the check specifications were never correct. I am revisiting this issue now and need help!

When I print preview or even print the dummy form, while in the check designer, everything lines up correctly. However, when I choose the same check title name in the secification drop down list in the print checks window of the manual check window, what prints is completely different.

Any suggestions?

Thanks,
Lulu

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#19526 - 11/12/09 09:25 AM Re: Check Designer [Re: Lulu Kauffman]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
In the Designer, select File | Specification Options and check the name of the form. My guess is that you have two specifications with the same long name (the one displayed in the drop down).
_________________________
Andrew Bates

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#19527 - 11/12/09 09:35 AM Re: Check Designer [Re: Retired_Guy]
Lulu Kauffman Offline
Adagio Buff

Registered: 11/15/07
Posts: 53
Loc: Maryland
The name that appears in File | Specification Options matches the long name in the drop down and there is only one in the drop down list....

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#19528 - 11/12/09 09:51 AM Re: Check Designer [Re: Lulu Kauffman]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11532
Loc: Vancouver, BC Canada
When using the designer program, click Open to show the list of specification files in the same directory as your Payables accounting data - this screen also lists the respective spec Titles. Check from here if there are any duplicated or similar titles.

Perhaps try (temporarily) removing all of the sample spec files to a different directory, so that they don't get in the way. Spec files start with AP$ and have a data extenstion that matches your accounting data.

Ensure that your spec that you modified has a file name that starts with AP$ and that the file extension is the same as the other data files.

Ensure that your spec is saved in the same directory as your Payables accounting data or it will not be loaded.
_________________________
Regards,
Softrak Tech Support

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#19529 - 11/12/09 10:17 AM Re: Check Designer [Re: Softrak Support]
Lulu Kauffman Offline
Adagio Buff

Registered: 11/15/07
Posts: 53
Loc: Maryland
No there are no duplicate names and yes the spec and AP data are stored in the same directory....

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#19533 - 11/12/09 11:30 AM Re: Check Designer [Re: Lulu Kauffman]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11532
Loc: Vancouver, BC Canada
What about the spec file name and does it start with AP$ and have the same data extension?

If indeed the specification file you are working on has the correct file name conventions and has a unique Title as compared to all the other specs in your data directory, then selecting that spec title will print using your changes.

Are you printing Cash Invoices or Payments from your manual check batch? These entry types use different detail sections on the spec. Payments use the 'Advice body - Detail' detail section type, and Cash invoices use the 'Advice body - Cash' detail section type. If your changes involve an advice detail section and you are not printing the respective payment type, you may not see the changes because the other detail section is ignored.

You are allowed to have both 'Detail' and 'Cash' detail sections on the same check spec. Printing checks automatically determines the appropriate section t use based on the payment type of the manual check entry.

If your changes are not associated with advice detail sections and types, then we have reached about as much help as we can provide on a technical support forum and you likely will need to contact your Adagio consultant.
_________________________
Regards,
Softrak Tech Support

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