Below is the gist of a message from my client.

We are having a problem in PO…if we enter a comment line under the item number and description – when the user picks up the receipt to complete it from delivery note to invoice – the system does not let her complete the order because it requires her to treat the transaction as an adjustment. She must exit the order, then go back in to edit the order and delete all the comment lines on the order. She can then go back and pick up the receipt in order to complete the p.o.

I have tried to duplicate this in a test environment. I suspect some other reason for POA insisting on an adjustment, but in what sort of scenario would removing the comment lines allow the generation of an invoice?

Mike

Hi, Mike,

I think we need more detailed steps, type of receipt, etc. to try to duplicate. As well, (090409) is the initial release of PO8.1A. There have been subsequent releases. Is there any reason why you are not using the current release or at least the (090619) release? These are what I have tested on.

In each case, I created an order with item, comment, item, comment. Then, I fully Receipted the order.

In one case, I closed the order at this time so it was my final adjustment. In the other case, I subsequently entered an Inv/Adjustment; then went back after and Completed the order.

In neither case did I have difficulty generating the invoice/adjustment.

OK,

We will check for updates. I'm not sure why we would be behind. We have been keeping up with them as they come in.

I'll be back to you.

Mike