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#17983 - 07/23/09 11:01 AM Posting error in ledger.
Colleen Bulford Offline
Stranger

Registered: 07/23/09
Posts: 2
Loc: Canada
Error message
Incomplete posting. Only Data Integrity Check will be available.

The Ledger has blocked me out & I have no idea how to fix this problem.

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#17984 - 07/23/09 11:12 AM Re: Posting error in ledger. [Re: Colleen Bulford]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11520
Loc: Vancouver, BC Canada
Hi, Colleen,

Can you confirm which version and release date of Ledger you are using? You can get this information by selecting Help | About. It's important for us to know because different versions of a product can or cannot do certain things.
_________________________
Regards,
Softrak Tech Support

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#17985 - 07/23/09 11:45 AM Re: Posting error in ledger. [Re: Softrak Support]
Michael Mulrooney Offline
Adagio Virtuoso

Registered: 02/07/02
Posts: 839
Loc: Vancouver, BC
You should install GL9.0B and run the Data Integrity Check. In most casees 9.0B will correct this type of error. If it does not you will need to have the data repaired.

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#17986 - 07/23/09 11:55 AM Re: Posting error in ledger. [Re: Colleen Bulford]
Bruce Gardner Offline
Adagio Wizard

Registered: 06/15/04
Posts: 3611
Loc: Toronto ON, Canada
Hello Colleen:

The message indicates that something went wrong during your most recent GL posting and there's a good chance that your GL data is damaged.

Did you see an error message during posting? Was there a power problem? Was there a LAN problem of any sort?

Next you should use Adagio to make a Backup and then run the Data Integrity Check process. Both processes will be quick.

If the Data Integrity Check says your data is damaged, you have 3 basic options at this point:
-Data Integrity Check may be able to resolve it (install 9.0B first as Michael suggests)
-Restoring from your most recent backup and re-doing your work
-Getting your data repaired by a professional.

If you choose to restore your GL data, check with your Adagio consultant to be certain that the right files are restored. If you choose a data repair, Softrak can do an excellent job but be aware that the cost starts (I think) at about $350.

_________________________
Bruce Gardner
ARX Business Solutions Inc.

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#17993 - 07/23/09 08:02 PM Re: Posting error in ledger. [Re: Bruce Gardner]
Wendell Friesen Offline
Adagio Graduate

Registered: 03/06/06
Posts: 47
Loc: Grande Prairie, Alberta
Version 9.0B was able to fix the problem.

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