Hello,

We have an invoice amount in our A/P module that needs to be reduced to zero as it was entered in error. The problem is that it has no account distribution - these cells are blank. I think that it was entered as a manual cheque somehow. How can I credit the vendor account to correct this? I was thinking that I do a credit note and then delete the G/L entries on retrieval. Any suggestions?

Hi J. Tindill,

If you posted a Cash Invoice to a vendor on record with Adagio Payables, indeed all the GL account activity would be logged with the Cash portion and not the Invoice transaction. However, the current amount of the invoice would automatically be zero, so there should be nothing required to do to reduce it there.

Something else is part of this situation. If you view the invoice within the Vendor Transactions, is there anything else applied to the invoice, apart from the manual check? Perhaps some credit note or adjustment was also posted against the invoice.

If you see which manual check transaction is matched to the invoice, you can do a lookup on the MC record to see what account distributions are there.

Does your company use Accpac Plus Accounts Payable? If so, when it is used to post an invoice, the account distribution is not written to (only Adagio does this).

If you need to determine which expense account to credit so that everything nets to zero, perhaps you need to run a source journal report in Ledger (pick only AP-IN source coes) to search for the accounts updated by the invoice in question.