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#16226 - 03/04/09 04:38 PM Re: Negative Balance Invoice in Receivables [Re: re_turner_jr]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11550
Loc: Vancouver, BC Canada
Hello RT,

The Credit Note is aged in the aging category with the
invoice(s) it has been applied to.
_________________________
Regards,
Softrak Tech Support

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#16233 - 03/05/09 08:37 AM Re: Negative Balance Invoice in Receivables [Re: Softrak Support]
re_turner_jr Offline
Casual

Registered: 01/26/09
Posts: 13
Loc: AR, USA
What if there is nothing to apply the CN to?

The CN in question was posted last month with nothing to apply it to. I was expecting to see it in the 1 - 30 column, but it is in the 90+ column.


Edited by re_turner_jr (03/05/09 08:39 AM)

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#16235 - 03/05/09 10:44 AM Re: Negative Balance Invoice in Receivables [Re: re_turner_jr]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11550
Loc: Vancouver, BC Canada
Hello RT,

If the Credit note is not fully applied then the part of it that is unapplied will age in the Current column.

If there were invoice transactions on file or new debit transactions posted after the Credit note, it will automatically be applied to them.

Try printing the Customer Transactions report with the option, Include applied detail, to see the transactions that have been applied to the Credit note.

If you want to experiment with Credit notes, I suggest that you try posting some sample transactions in the Receivables sample data. If you chose to install it, it is in the program directory: softrak\crwin\samdata.
_________________________
Regards,
Softrak Tech Support

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