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#16210 - 03/04/09 10:16 AM POA - Adjustments not fixed in version 8 (07may08)
Treasure S. Offline
Adagio Guru

Registered: 03/15/07
Posts: 112
Loc: Winnipeg, MB
Hi

I wasn't sure if the Stief group is still handling problems for Purple PO's so thought I'd post here and see if this problem has a fix.

Some time ago on the beta version of version 8 I brought it to the attn of Ryan at the stief group that the adjustments posted in POA were being retrieved into Accounts Payable reversed of what the value should be. For example, 100.00 credit would show as 100.00 debit and of course the vendor account would be out by $200.00

I just posted another Adjustment in POA Version 8 (7may08) and it posted my credit of 100.00 as a negitive credit adjustment. DaTa intergrity attempted to fix saying this credit adjustment can not be negitive and changed my balance of my A/P batch to $200.00 more then it should be. It should be noted that the total batch amount was correct before data integrity ran except the credits memos or adjusment credits should not show as a negitive credit memo in the batch. All entries should be a positive figure, invoices and credits. So what I'm saying is when the stief group fixed this clitch they forgot to fix that this posts as a debit hence the problem. Pls let me know asap when a fix is available.

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#16211 - 03/04/09 12:01 PM Re: POA - Adjustments not fixed in version 8 (07may08) [Re: Treasure S.]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11550
Loc: Vancouver, BC Canada
Hi, Treasure,

I believe the current release of PO is 8.0A (August 6, 2008). You should be running a current version.

I'm not exactly certain of the steps you were taking but, when I enter an invoice/adjustment, PO seems to be sending the correct amount to AP. As well, if I enter a Quick Receipt to record a return and subsequently enter the invoice/adjustment to record the credit (assuming one was received) the appropriate amounts are being sent to AP.
_________________________
Regards,
Softrak Tech Support

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#16215 - 03/04/09 01:30 PM Re: POA - Adjustments not fixed in version 8 (07may08) [Re: Softrak Support]
Treasure S. Offline
Adagio Guru

Registered: 03/15/07
Posts: 112
Loc: Winnipeg, MB
Hi

Yes I was entering an inv/adjustment also which created a credit memo in AP. If you pull up the batch it showed the credit as a negative figure instead of a positive one. Hence the data integrity problem. Ok something must be lost in the loop here. I have never got notification of a POA update but I'd sure would like it. Who do I contact or can you help here with the update?

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#16220 - 03/04/09 02:54 PM Re: POA - Adjustments not fixed in version 8 (07may08) [Re: Treasure S.]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11550
Loc: Vancouver, BC Canada
Hi, Treasure,

A link has been emailed to Paul.
_________________________
Regards,
Softrak Tech Support

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#16222 - 03/04/09 03:27 PM Re: POA - Adjustments not fixed in version 8 (07may08) [Re: Softrak Support]
SusanTennier Offline
Adagio Maestro

Registered: 02/22/08
Posts: 1247
Loc: Ontario, Canada
We enter POA adjustments (invoices) all the time and have never had one go into payables the wrong way. Maybe something in the profile settings is off? We've never had an issue with the old version 2 or version 8.0. Currently have version 8.0 Aug 6, 2008 installed.
_________________________
Susan Tennier
TDL Canada
Trenton, Ontario

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#16223 - 03/04/09 03:38 PM Re: POA - Adjustments not fixed in version 8 (07may08) [Re: Softrak Support]
doswalt Offline
Adagio Specialist

Registered: 11/10/06
Posts: 319
Loc: AL
I think the problem described here goes away with the Aug 6, 2008 build.

David

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#16227 - 03/04/09 04:54 PM Re: POA - Adjustments not fixed in version 8 (07may08) [Re: doswalt]
Treasure S. Offline
Adagio Guru

Registered: 03/15/07
Posts: 112
Loc: Winnipeg, MB
Thanks for all your help, I'll get it updated right away.

It was just a clich in the new release of version 8. version 2 worked fine. Happy it was fixed. Thank you.

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