Hi Martin
If you cannot click on any of the fields on the right-hand Import field selection box, then either you do not have a current Evaluation version of Receivables, or if you did install a current version - perhaps you had another (Beta) version installed prior to this and some files did not get overwritten or installed properly. Perhaps the data files involved are causing this.
I just downloaded and installed the Eval Copy of Receivables from our website (after renaming my original Softrak directory), and all works as it should.
You can do one of two things then to see if it helps:
1. Download the current Eval copy of Receivables from our website and install it after renaming your existing Softrak directory, or if you do have the current one, rename your Softrak directory anyway and re-install it from the setup.exe file in the temp directory that you first downloaded the files to. By default, a Softrak\unpack\CR directory is created where the .exe is unzipped to, but you may have redirected this somewhere else.
2. You can rename the existing IO files in the AR data directory. The ones involved all have the structure "ARIO*.xxx" - there should be 6 files in all. These files will be recreated the next time you go into Receivables to the defaults required.
Hope this helps!
Regards
[This message has been edited by Softrak Support (edited 09-27-2001).]